How To Close or Cancel Yes Bank Credit Card?

By Mayashree Acharya

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Updated on: Apr 24th, 2024

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11 min read

Yes Bank is a well-known bank in India that has provided its customers with significant products and services for a long time. One key product of the bank is credit cards. Individuals can get various benefits through Yes Bank credit cards. However, you may want to cancel or close your credit card for any reason. Besides, whenever you feel you can manage your expenses better by cancelling your credit card, you should opt for it.

Yes Bank offers a straightforward and convenient process to help you close your credit card anytime. Keep reading this article to know more about how to close a Yes Bank credit card.

How Can I Close Yes Bank Credit Cards Online?

You can close your Yes Bank credit card online in the following ways:

  • Through the bank’s website
  • Through Internet banking
  • Through mobile banking app
  • Through email

Below are the details on how to close or cancel a Yes Bank credit card through various online modes.

Close Yes Bank Credit Card Through Bank Website

Step 1: Visit the Yes Bank’s credit card closure page.

Step 2: Enter the required details on the form and click ‘Send OTP’

Step 3: Enter the OTP received on your registered mobile number and click ‘Submit’.

Close Yes Bank Credit Card Through Net Banking

Step 1: Log in to your Yes Bank net banking account.

Step 2: From the menu, click on the ‘Credit Card’ option.

Step 3: Select the ‘Service Request’ option and click on ‘Card Closure Request’.

Step 4: Provide the required details and submit it. 

Close Yes Bank Credit Card Through Mobile Banking App

Step 1: Download and install the Yes Bank Mobile Banking app - ‘IRIS by Yes Bank App’.

Step 2: Register on the app and enter your MPIN to log in.

Step 3: Click on ‘Credit Card’ under the ‘Cards’ option on the home screen.

Step 4: The screen will display the list of credit cards that you own. Click the ‘Manage’ button for the credit card you want to close.

Step 5: Select the ‘Service Request’ option and click on ‘Card Closure Request’.

Step 6: Provide the required details and submit it. 

Close Yes Bank Credit Card Through Email

You can also close your credit card by sending an email to Yes Bank. Draft an email requesting to close your credit card and send it to the following email ID: yestouchcc@yesbank.in. Ensure that you provide the details of your account and credit card and state the reason for closing the credit card in the mail. The bank will consider your request and initiate the credit card closure process.

How Can I Close Yes Bank Credit Card Offline?

These are the ways to close your Yes Bank credit card offline:

  • By visiting the bank branch
  • By calling customer care

The details on how to close or cancel a Yes Bank credit card through various offline modes are provided in detail below.

Close Yes Bank Credit Card By Visiting Nearest Branch

You can close the Yes Bank credit card by visiting your nearest Yes Bank branch. You can obtain the application form for cancelling the credit card, fill it out and submit it at your nearest bank branch. Once the bank receives your request to cancel your credit card, you will be notified about the further course of action.

Yes Bank Credit Card Close Customer Care

You can call Yes Bank customer care number1800 103 6000 (for those in India) and 91 22 4935 0000 (for those abroad) and initiate the card cancellation process.

Things To Remember Before Closing/Cancelling Yes Bank Credit Card

Even though you may need to close or cancel your Yes Bank credit card, there are a few crucial things that you must remember before initiating the cancellation process. These include the following:

  • Cut the Card

After the bank receives your credit card cancellation request, they will ask you to send a copy of your defaced card along with a cancellation letter. So you must cut the card diagonally along the magnetic chip to ensure the card becomes unusable and the numbers are not visible. 

  • Redeem Your Reward Points

You must be sure to redeem all your credit card rewards points before making an application to cancel your card. If you fail to redeem the rewards, the remaining points will lapse.

  • Clear the Outstanding Balance

If you have a balance left on your credit card account, you need to clear the outstanding balance before initiating the credit card cancellation request. If you fail to do so before closing your credit card, the bank will not entertain any further request to redeem the balance and will not be responsible for any loss you may face.

  • Cancel Automatic Payments

If you opted for the automatic payment option on your credit card, you must cancel all such payments linked to it. If you do not do so, your Yes Bank credit card cancellation process can be unnecessarily delayed.

Effects Of Credit Score On Cancelling Yes Bank Credit Card

Closing or cancelling a Yes Bank credit card can have negative effects on your credit score. It reduces the average age of your credit history, which can further harm your credit score. Additionally, it can affect your credit utilisation ratio, which is the amount of credit used against the credit available. If you close a credit card with ample credit limit remaining, your credit utilisation ratio may increase, leading to a lower credit score

How To Reactivate A Closed Or Cancelled Yes Bank Credit Card?

Yes Bank offers convenient ways to reapply or reactivate a closed Yes Bank credit card. These include the following:

  • You can contact the Yes Bank customer care team by sending them an email at yestouchcc@yesbank.in to initiate your request to unlock your credit card. 
  • You can also contact Yes Bank by calling their customer care numbers to reapply for a credit card: 1800 103 6000 (for those in India) and 91 22 4935 0000 (for those abroad).
  • You can even visit the nearest Yes Bank branch to request the reactivation of your closed credit card. 

You may want to cancel your credit card for several reasons. However, once you decide to close your Yes Bank credit card, you can initiate the process through various offline and online modes. So, make sure to follow the guidelines mentioned above to cancel or close your credit card.

Other Articles:
1. How to Close ICICI Credit Card?
2. How to Close Axis Bank Credit Cards?
3. How To Close HDFC Credit Card?
4. How To Close SBI Credit Card?
5. How To Close Kotak Credit Card?
Other Yes Bank Articles:
1. Yes Bank Mobile Banking
2. Yes Bank FD Calculator

Frequently Asked Questions

How can I close my Yes Bank account with a negative balance?

There might be issues in closing a Yes Bank account with a negative balance. Therefore, to avoid unnecessary discrepancies, you need to ensure you have made appropriate deposits to make your bank account reach a zero balance. Then you can proceed with the usual process of closing your Yes Bank account as per the basic rules.

How do I permanently block my Yes Bank credit card?

You can permanently block your Yes Bank credit card by visiting your nearest Yes Bank branch. You can also block your Yes Bank credit card by logging into net banking and selecting to close your credit card permanently. You can also initiate the process by contacting them at their customer care number.

About the Author

I am an advocate by profession and have a keen interest in writing. I write articles in various categories, from legal, business, personal finance, and investments to government schemes. I put words in a simplified manner and write easy-to-understand articles. Read more

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Quick Summary

Yes Bank offers a straightforward process to close credit cards. Options include online via website, net banking, mobile app, or email. Offline, visit a branch or call customer care to close. Remember to cancel auto-payments, redeem rewards, and clear the balance. Closing a card can impact credit score. To reactivate a closed card, contact customer care, visit a branch, or email Yes Bank.

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