UAN Login, Portal Registration, Universal Account Number Activation And Status Check

Universal Account Number (UAN) is important for EPF account holders as the entire process related to the Employee Provident Fund (EPF) services are now operated online. Accessing your PF account services like withdrawal, checking EPF balance without the help of an employer, and PF loan application is easy due to the EPFO portal. This article covers everything about your Universal Account Number.

Universal Account Number or UAN

The Universal Account Number or UAN is a 12-digit unique number assigned to every employee contributing to the EPF. It is generated and allotted by the Employees’ Provident Fund Organisation (EPFO) and authenticated by the Ministry of Labour and Employment, Government of India. The UAN of an employee remains the same throughout his life irrespective of the number of jobs they change. 

Every time an employee switches his/her job, EPFO allots a new member identification number or EPF Account (ID) linked to the UAN. As an employee, one can request a new member ID by submitting the UAN to the new employer. Once the member ID is created, it gets linked to the UAN of the employee. Hence, the UAN will act as an umbrella for the multiple member IDs allotted to the employee by different employers.

The UAN remains the same and portable throughout the life of an employee. The employee shall have a different member ID when switching between jobs. All such member IDs are linked to the employee’s UAN to ease the process of EPF transfers and withdrawals.

How to Know Your UAN?

Through your employer

Generally, you are allotted a Universal Account Number by your employer as per the EPFO. Some employers print the UAN number in the salary slips too.

Through the UAN portal using PF number/Member ID

If you are unable to get your Universal Account Number from the employer, you can obtain it through the UAN portal also. Simply, follow the steps below:

Step 1: Visit the UAN portal which looks like this:

Step 2: Click on the tab ‘Know your UAN’. The following page will appear.

Step 3: Enter your registered mobile number and captcha for verification. Click on the button ‘Request OTP’. Enter the OTP and captcha code and click on the ‘Validate OTP’ button.

Step 4: It will redirect you to enter your name, DOB, PAN/Aadhaar/member ID, and captcha for verification. After entering all the details, click on the button ‘Show my UAN’.

Step 5: Your UAN number will be displayed on the screen.

UAN login – How to activate and log in to the EPFO member portal using UAN?

 

To activate UAN, you must have your Universal Account Number and PF member ID with you.

Given below are the steps to activate UAN on the EPFO portal:

Step 1: Go to the UAN portal and click on ‘Activate UAN’ under the ‘Important Links’ tab on the dashboard.

Step 2: Enter the UAN, Aadhaar number, name, date of birth, mobile number, and captcha code and click on the ‘Get Authorisation Pin’ button.

Step 3: A new screen will appear on your desktop, where you will be provided with your given details. Make sure that all the information is correct.

Step 4: Now, you will have to click on the ‘I Agree’ checkbox. Enter the four-digit OTP and click on ‘Validate OTP and Activate UAN’.

Step 5: Once the OTP is verified, the UAN will be activated.

Upon UAN activation, you will receive a password on your registered mobile number to access your account.  
 

Features & Benefits of UAN

• UAN helps to centralise employee data in the country.
• It brings down the burden of employee verification from companies and employers by the EPF organisation.
• This account made it possible for EPFO to extract the bank account details and KYC of the member and KYC without the help of the employers.
• It is useful for EPFO to track multiple job switches of the employee.
• Untimely and early EPF withdrawals have reduced considerably with the introduction of UAN.
• Many PF e-services can be accessed through UAN, such as:
  • Viewing and downloading the PF passbook.
  • Get details of the organisations, such as organisation name, date of joining and Employee’s Pension Scheme (EPS) details.
  • Download UAN card.
  • Update KYC details.
  • Update basic details.
  • Download PF forms, such as claim form and one member one EPF account form.
  • Track EPF claim status.

Advantages of UAN to Employees

• Every new PF account with a new job will come under the umbrella of a single unified account.
• It is easier to withdraw (fully or partially) PF online with this number.
• The employees can transfer the PF balance from old to new using this unique account number.
• Any time you want a PF statement (visa purpose, loan security, etc.), you can download one instantly – either by logging in using the member ID or UAN or by sending an SMS.
• There is no need for new employers to validate your profile if the UAN is already Aadhaar and KYC-verified.
• UAN ensures that employers cannot access or withhold the PF money of their employees.
• It is easier for employees to ensure that their employer regularly deposits their contribution in the PF account.

Documents Required to Open UAN

If you have just joined your first registered company for a job, you need the following documents to get your Universal Account Number.

• Bank Account Info: Account number, IFSC code, and branch name.
• ID Proof: Any photo-affixed and national identity cards like driving license, passport, voter ID, Aadhaar, and SSLC Book.
• Address Proof: A recent utility bill in your name, rental/lease agreement, ration card or any of the ID proof mentioned above if it has your current address.
• PAN Card: Your PAN should be linked to the UAN.
• Aadhaar Card: Since Aadhaar is linked to a bank account and mobile number, it is mandatory.

How to Reset Your UAN Password?

Step 1: Navigate to the UAN portal. 

Step 2: Choose the ‘Forgot Password’ option. 

Step 3: Enter your UAN and the displayed captcha details and click on the ‘Submit’ button.

Step 4: Enter your name, gender, and date of birth and click on the ‘Verify’ button.

Step 5: Enter your Aadhaar number, captcha code, and click on the ‘Verify’ option.

Step 6: Once the details you have entered get validated, key in the mobile number in the box provided and click on ‘Get OTP’.  
 

Step 7: An OTP will be sent to the mobile number you have entered. Key in your OTP and click on ‘Verify’.

Step 8: You will now get an option to change your password. The password has to be entered twice in the boxes as provided. Once you enter the new password details, click on ‘Submit’.   
 

On clicking the ‘Submit’ option, the password will be updated on the EPFO portal.

Process to Download UAN Card Online

With a valid EPF number, you can easily download your UAN card by following the steps mentioned below:

Make sure you have an active UAN with a valid password for logging into the EPFO portal.

• Visit the UAN portal.
• Enter your UAN number and password along with the Captcha Code information displayed and click on the ‘Sign in’ option.
• Under the ‘View’ tab, select ‘UAN Card’.
• The page will then display the card which is linked to your account.
• Click on the ‘Download UAN card' from the options displayed on the top right-hand side of your screen.
• You can either save a soft copy of your UAN card or print a hard copy of it for future use.  
   

How to Obtain UAN for EPF?

An employer must register on EPFO if there are 20 or more employees. If the old employer has already assigned the UAN, the employee should provide such details to the new employer. However, for employees joining the service for the first time, the employer needs to generate the UAN for the employee. To generate a new UAN for the employee, the employer has to follow the below steps:

• Sign in to Employer’s EPF Portal using the ID and password
• In the ‘Member’ section and click on the tab ‘Register Individual’,
• Enter the employee’s details such as Aadhaar, PAN, bank details, Aadhaar, etc.
• Approve all details in the ‘Approval’ section.
• EPFO generates a new UAN of the employee, and the employer can link the PF account with the UAN of the employee.

e-KYC for EPFO

Below are the steps to complete e-KYC for EPF account:

Step 1: Log into the EPFO portal by entering your UAN and password.

Step 2:  Click on the 'Manage' tab and select ‘KYC’ option.

Step 3:  Select the box of the KYC  document you want to add - ‘Bank’, ‘PAN’ or ‘Passport’.

Step 4: Enter the bank account number, IFSC number, PAN number or passport number and click on the ‘Save’ button.

Step 5: Your KYC details will be shown under the ‘KYC Pending for Approval’ heading.

Step 6: The EPFO will verify the details will be verified by the EPFO

Step 7: After it is verified, the KYC will be updated and will be shown under the ‘Currently Active KYC’ heading.

Linking of Aadhaar With UAN

The employee should follow the below steps to link UAN with Aadhaar:

Step 1: Log in to the EPFO portal and click on ‘UAN Member e-Sewa’ under ‘For Employees’.

Step 2: Enter UAN, password, and Captcha to Sign in to the portal.

Step 3: Under the ‘Manage’ tab on the top panel, click on ‘KYC’

Step 4: Tick the check box in front of Aadhaar, enter your 12-digit Aadhaar number and name, and save the details.

Step 5: After submitting, your details will reflect under the ‘Pending KYC’ tab. Once the employer approves, it will reflect under the ‘Approved KYC’ tab (It will generally take 15 days for approval).

Linking your Aadhaar to the EPF account will help in faster processing of the withdrawal and transfer process. The present employer should approve and verify the KYC, including the employee’s Aadhaar details.

How to Change/Update Personal Details in the UAN Portal?

An employee can change or update his/her personal details, such as name, date of birth, mobile number and e-mail ID by logging into the UAN portal. However, the details to be updated should match the details on the Aadhaar card, else it will not be updated on the UAN portal. The employer must give their approval for updating the name and date of birth.

Change/update name and date of birth on the UAN portal

Below are the steps to update the name and date of birth on the UAN portal:

Step 1: Visit the UAN Portal.

Step 2: Enter your UAN number, password, captcha code and click on the ‘Sign In’ button.

Step 3: Click on the ‘Manage’ tab and click on the ‘Basic Details’ option.

Step 4: Enter the name/date of birth you want to update in the UAN portal under the ‘Changes Requested’ heading and click on the ‘Update’ button.

Step 5: A message will be displayed as ‘Pending approval by Employer.

Step 6: Contact your employer and ask them to approve your changes.

Step 7: Once the employer approves the changes, the EPFO office will approve the changes and update your name/date of birth on the UAN portal.

Change/update mobile number and e-mail ID on the UAN portal

Below are the steps to update the mobile number and e-mail ID on the UAN portal:

Step 1: Visit the UAN Portal.

Step 2: Enter your UAN number, password, and captcha code and click on the ‘Sign In’ button.

Step 3: Click on the ‘Manage’ tab and click on the ‘Contact Details’ option.

Step 4: You will now see an option to change your mobile number or email ID. Select the ‘Change Mobile Number’ or ‘Change E-mail ID’ option.

Step 5:  Once you select the ‘Change Mobile Number’ or ‘Change E-mail ID’ option, additional boxes will be displayed. You will be prompted to input your new mobile number or e-mail ID twice. Next, click on the ‘Get Mobile OTP’ or ‘Get Authorization Pin’ button.

Step 6: Once you receive the OTP on your new mobile number, input it and click on ‘Submit’. On clicking submit, your new mobile number or e-mail ID will be updated on the EPFO portal.

How to Update Mobile Number When You Have Forgotten Your Password?

Step 1: Visit the UAN Portal.

Step 2: Click on the ‘Forgot Password’ option.

Step 3: Enter your UAN and the displayed captcha details and click on the ‘Submit’ button.

Step 4: Enter your name, gender, and date of birth and click on the ‘Verify’ button.  
Step 5: Enter your Aadhaar number, and captcha code, and click on the ‘Verify’ button.

Step 6: Once the details you have entered get validated, key in the new mobile number linked with your Aadhaar in the box provided and click on the ‘Get OTP’ button.

Step 7: An OTP will be sent to the new mobile number you have entered. Key in your OTP and click on ‘Verify’.

Step 8: You will now get an option to change your password. The password has to be entered twice in the boxes as provided. Once you enter the new password details, click on ‘Submit’. On clicking the ‘Submit’ option, the mobile number and the password will be updated on the EPFO portal.

UAN Login Portal Services

The EPFO portal offers the below online services to the EPF account holders.

View Service

EPF account holders can get information related to their EPF accounts from this service.

Profile 

EPF account holders can view the following information by clicking the ‘Profile’ option under the ‘View’ tab:

• UAN Number
• Name
• Date of birth
• Gender
• Father’s/Husband’s name
• Mobile number
• Email ID
• Whether you are an international worker
• Qualification
• Marital status
• Current and permanent address
• Differently abled or not

Service History

When employees change organisations, each organisation creates a different PF number under the same UAN. EPF account holders can view all the details of their PF numbers created under a UAN by clicking the ‘Service History’ option under the ‘View’ tab. 

UAN Card

EPF account holders can view and download their UAN card by clicking on the ‘UAN card’ option.

EPF Passbook

When the employee clicks on the ‘EPF Passbook’ option, a new tab will open. On the new tab, employees have to enter their UAN, password and captcha code and login to view the EPF passbook. The EPF passbook will contain details of the contribution amount to EPF and EPS, date of contribution and total amount. 

Manage Service

EPF account holders can change their PF account details through the ‘Manage’ tab. 

Basic details 

Employees can change their name and Date of Birth recorded on the PF account by clicking on the ‘Manage’ tab and selecting the ‘Basic Details’ option. (as shown above)

Contact details

Employees can change their mobile number and Email ID recorded on the PF account by clicking on the ‘Manage’ tab and selecting the ‘Contact Details’ option. 

KYC

A member can complete their KYC details for PF account online, such as bank account, PAN number, Aadhaar number and Passport by clicking on ‘KYC’ option.

E-Nomination

EPF account holders can add nominees online by clicking the ‘E-Nomination’ option. They can complete the e-nomination for PF accounts by providing the required details online.

Account

Employees can change EPFO portal password, by clicking the ‘Password’ option on the ‘Account’ tab.

Online Services

Claim (Form 31, 19 and 10C&10D)

EPF account holders can apply for partial or full withdrawal of PF funds online through this option. However, they must complete the KYC before applying for withdrawal of PF amount.

One Member One EPF Account (Transfer request)

Employees can apply for transfer and merger of their various PF accounts through this option. The KYC details should be updated before applying for transfer and merger of PF accounts.

Track EPF Claim Status

After applying for EPF withdrawal claim, employees can check their EPF claim status through this option.

Download Annexure K

When an employee wants to transfer PF amount from an exempted to an unexempted establishment, they must fill the Annexure K. They can download the Annexure K form through this option.

UAN Customer Care Number

UAN Helpdesk Number: 1800-118-005

UAN Helpdesk Email ID: employeefeedback@epfindia.gov.in

Timing - 9:15 a.m. to 5:45 p.m.  
 

Frequently Asked Questions

Who allots UAN?

The Employees’ Provident Fund Organisation (EPFO) allocates UAN when an employee subscribes to the EPF.

Can I have two UANs?  
No, an employee can have only one UAN which is transferable across all eligible employers. 

Is UAN mandatory for online claims?  
 Yes, without UAN, you cannot submit online claims.

Is UAN linked with the PAN of the employee?  
 Yes, the UAN is linked with the PAN.

Will employers withhold EPF balance when changing jobs?

No, this cannot be done as the balance in EPF accounts is linked with the UAN which is transferable across all eligible employers.

What is a UAN and PF account number?

UAN stands for Universal Account Number, which comprises information concerning all member IDs of an employee. UAN is eligible throughout an employee’s lifetime and will remain a permanent number. The 12-digit UAN will remain the same if an employee switches jobs.

A PF number comprises all PF information and details concerning the PF transaction of an employee with the issuing organisation. This number is mandatory for EPF withdrawals. 

How can I change my personal details in the UAN portal?

You can change your personal details, such as name, date of birth, e-mail ID and mobile number by logging into the UAN portal. However, please note that these details will be updated on the UAN portal only if they match the details on your Aadhaar card. Thus, first, you need to update your personal details on the Aadhaar card and then proceed to update them on the UAN portal.

To update/change the name and date of birth, you need to click on the ‘Basic Details’ option under the ‘Manage’ tab after logging into the portal. Next, you need to enter the updated name or date of birth and click on the ‘Submit’ button. However, your employer will have to approve the changed name and date of birth. Once, it is approved by the employer, the EPFO will update the details on the UAN portal. 

For updating the mobile number or e-mail ID, you need to log in to the UAN portal and click on ‘Contact Details’ under the ‘Manage’ tab. Enter your updated mobile number or e-mail ID and click on the ‘Submit’ button. 

How can I get the PF balance from UAN?

You can check your PF account balance by using UAN through the following process:

• Visit the EPF portal and click on ‘Services’ on the dashboard and click on ‘For Employees’.
• Click on ‘Member Passbook’ under the ‘Services’ heading.
• Enter your UAN number, password, and the sum of the mathematical problem and click on the ‘Login’ button.  
• Select the ‘Member ID’ and click on the ‘View Password [Old: Full]’ option.
• Your PF balance will be displayed on the screen.

How to check whether UAN is active or not?

You can know the status of UAN by following the below process:

• Visit the UAN portal.
• Click on the tab ‘Know your UAN’. The following page will appear.
• Enter your registered mobile number and captcha for verification. Click on the button ‘Request OTP’. Enter the OTP and captcha code and click on the ‘Validate OTP’ button.
• It will redirect you to enter your name, DOB, PAN/Aadhaar/member ID, and captcha for verification. After entering all the details, click on the button ‘Show my UAN’.
• Your UAN number will be displayed on the screen.

How to know the UAN number without a mobile number?

You can get your UAN through your employer. You need to contact your HR/accounts department to get your UAN without a mobile number. You can also check your payslips since some companies put the UAN numbers on payslips.

How to know the UAN number by missed call?

You can get the UAN number by giving a missed call when you are registered and activating your UAN on the UAN portal. Members registered on the UAN portal can get the UAN details by giving a Missed call to 9966044425 from their registered mobile number.

How to check UAN on your salary slip?

Some companies include the UAN number on the salary slips. Thus, check your salary slip and search if there is a mention of the UAN number on the salary slip. Employers will clearly mention the heading ‘UAN – (12 digit number)’ in the salary slip.

Can I give my old UAN to my new employer?

Yes, you must give your old UAN to a new employer when you are joining a new company/employer. Your new employer will open a new EPF account and link it with your existing UAN.

Why update your mobile number on the EPFO portal?

• You can check your EPF balance by sending an SMS from your registered mobile number.
• You can check your claim status using your registered mobile number.
• Contributions made to your EPF account will be updated to you via SMS on your registered mobile number.
• When an EPF withdrawal process starts, once the process of crediting the amount to your bank account begins, a notification will be sent via SMS to your registered mobile number.
• To transfer the EPF amount from your previous member ID to your current one.
• The validation process completes only when an OTP that is sent to your registered mobile number is entered.

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