E-Way Bill Error Code List and Message: Reasons for Rejections and Resolutions

Error Code

Error Message

Resolution

E-way bill generation errors

4000

The status of the Invoice Reference Number is not active 

Check the status of the e-invoice; either it has not been generated or it has been cancelled.

4003

Requested IRN data is not available

4004

Error while retrieving IRN details

4001

An error while creating an E-way Bill

Retry generation of the E-way bill by checking input data, or contact the GST helpdesk if the error persists.

4002

The e-way bill is already generated for this invoice

Avoid generating duplicate E-way bills; verify the invoice number from the GST Portal and existing E-way bill details from master data in the E-way bill portal.

4005

The e-way bill details are not found

Verify and check the e-way bill number is accurate from master data in the e-way bill portal.

4007

Requested e-way bill is not available

4006

Requesting parameter cannot be empty

Kindly provide all mandatory parameters as requested by the e-way bill portal

4008

Please enter valid e-waybill number

Enter correct and complete e-Way Bill number

4009

E-way bills can be generated provided at least one HSN belongs to goods

Ensure under the e-way bill that at least one item HSN code belongs to goods.

4010

E-way Bill cannot be generated for debit notes, credit notes and services.

E-way bills can only be generated for the movement of goods, so kindly exclude debit/credit notes or service bills, which do not correspond to the movement of goods. 

Transport & Vehicle Errors

4011

Vehicle number should be passed in case the transportation mode is road.

Enter a valid vehicle number when the transport mode is via road.

4012

The transport document number should be passed for transportation modes air and rail

Enter a valid transport document or challan number for air/rail transport in the e-way bill.

4013

The distance between the pincodes given is too high or low

Verify and enter valid distance between source and destination PIN codes. It should be more than 20 km and less than 3000 km.

4014

Invalid vehicle number

Enter the vehicle number in the prescribed format as per the e-way bill portal.

4015

E-way bills will not be generated for blocked users.

The recipient’s GSTIN needs to be unblocked by the GST Portal. 

4016

The transport document date cannot be a future date

Transport document or challan date not later than the current date. E-way bills are generated on the day transportation is to commence

4017

Incorrect date format

Provide the date as per the portal’s format. A valid transporter’s GSTIN is required.

4018

Invalid transporter ID

4019

Provide the transporter ID to generate Part A of the e-way bill.

Enter the transporter ID or GSTIN in Part A of the e-Way Bill

4020

Invalid vehicle type

Select a valid vehicle type from the allowed list

4021

The transporter document date cannot be earlier than the invoice date

Ensure transporter document date is on or after invoice date

4022

Vehicle type should be passed in case the transportation mode is road.

Provide vehicle type when transport mode is road

4023

The transport document date should be passed for transportation modes air and rail

Provide transport document date for air and rail modes

4024

Vehicle type should not be ODC (Over Dimensional Cargo) when transport mode is other than road and ship

Select road or ship as mode of transport in case the vehicle type is ODC.

4025

Invalid User ID

Check user login credentials; else reset the user ID using the “Forget Credential” feature available on the E-way bill portal.

4026

Duplicate e-way bill for the given document number

The e-way bill for this invoice has been generated, and hence, avoid duplication.

Location Validation Errors

4027

Transporter ID is mandatory for generation of Part A slip

Kindly provide a valid transporter ID or GSTIN when generating Part A of the e-way bill.

Transport mode is required if the vehicle number or transport document number is provided

4028

Transport mode is mandatory as the Vehicle Number/Transport Document Number is given

4029

Valid distance to be sent in case of the same pin codes: you cannot send 0 as distance in this case.

Enter the correct or minimum distance between the pincode of the supplier and the recipient.

4030

The distance between the pincodes {0} and {1} is not available in the system; you need to pass the actual distance.

4031

Ship-to details are mandatory for export transactions

Complete consignee or recipient details are required for export transactions

4032

The ship-to-state code cannot be other country code (96) for e-Way Bill generation

A valid Indian state code is required, i.e., consignee or recipient ship-to-state address.

4033

The ship-to-PIN code cannot be 999999 for e-Way Bill generation

A valid Indian state code is required for the consignee in e-way bill generation

4034

User passed Supplier/Recipient/Dispatch from/Ship to Pincode as 999999; distance cannot be 0

In case of export, the E-way bill portal fetches the recipient's pincode as “999999”. Hence, enter the actual distance instead of 0

4035

Dispatch state code cannot be other country code (96) for domestic e-Way Bill generation

Enter the recipient’s actual state code and PIN code for the principal place of business located in India.

State Code 96 & PIN code 999999 can only be used in the case of export

4036

Dispatch PIN code cannot be 999999 for domestic e-Way Bill generation

4037

You are not authorised to get data

The main user e-way bill login has limited the access rights of sub-user logins. Request the main user's permission to enable such rights.

4038

The distance between the pincodes given is too high

Verify and enter valid distance between source and destination PIN codes which should be more than 20 km and less than 3000 km.

4039

Vehicle type can not be regular when transport mode is ship

Vehicle type “R” (Regular) can only be selected when the mode of transport is via road. Alternatively, use N (Not Applicable) or O (ODC) for transport via ship

4040

For ship transport, either vehicle number or transport document number is required

Enter a valid ship registration number or valid challan, invoice, or document number received from the shipping company.

4041

You don't have permission to get EWB details generated by main user

Kindly request access from the main user or use the authorised login credentials of the main user to access it.

4042

Invalid Railway Receipt number

Provide a valid RR (Railway Receipt) number

4043

You cannot generate e-waybill with document date earlier than {0} days

E-way bills can only be generated on or after the date of the document/invoice. Change the date accordingly. 

Transport of Gold

4044

The transportation mode should be road for the Gold Eway Bill

Transport mode must only be via road for the generation of an e-way bill.

4050

Transportation mode is mandatory for the Gold e-Waybill

4045

The transporter name should not be given for the Gold e-Waybill

For security reasons, part B of the e-way bill that contains transporter and vehicle details is not required when generating an e-way for gold and other precious stones as per Rule 138F(2) of CGST Rules, 2017.

4046

Transport document number should not be given for the Gold e-Waybill

4047

Transport document date should not be given for the Gold e-Waybill

4048

Vehicle number should not be given for the Gold e-Waybills.

4049

Vehicle Type should not be given for the Gold e-Waybill

4052

Transporter ID should not be given for the Gold e-Waybill

4051

Interstate e-waybills are not allowed for gold

Currently, intra-state movement of gold requires the generation of an e-way bill.