A Common Service Centre (CSC) is a government-authorised digital service centre established under the Digital India programme to deliver public and private sector services to citizens, particularly in rural and remote areas. Operated by Village Level Entrepreneurs (VLEs), CSCs provide access to government schemes, banking, insurance, utility payments, education, healthcare, and various digital services through the Digital Seva portal.
| Particulars | Details |
| Service Name | Common Service Centre (CSC) / Digital Seva |
| Implemented By | CSC e-Governance Services India Limited under the Digital India programme |
| Ministry | Ministry of Electronics and Information Technology (MeitY), Government of India |
| Service Provider | Village Level Entrepreneurs (VLEs) |
| Beneficiaries | Citizens across India, especially rural and remote areas |
| Services Offered | Government services, banking, insurance, utility payments, education, healthcare, travel and other digital services |
| Registration Mode | Online |
| Official Portal | CSC Registration Portal / Digital Seva Portal |
CSCs provide access to a wide range of citizen services through the Digital Seva portal. These services broadly include:
Some commonly available CSC services include:
Applicants may be required to submit the following documents during registration:
Individuals interested in operating a Common Service Centre (CSC) can apply online through the official CSC registration portal.
Step 1: Visit the CSC registration portal.
Step 2: Select the appropriate registration category and application type.
Step 3: Enter the required details, including the TEC Certificate Number and IIBF/BC Certificate Number, wherever applicable for your registration category.
Step 4: Complete the verification of your Aadhaar, PAN, registered mobile number, and email ID.
Step 5: Fill in the application form with your personal, kiosk, address, and bank account details.
Step 6: Upload the required supporting documents in the prescribed format.
Step 7: Complete the kiosk geo-tagging process and the required verification, including live video verification through the CSC mobile application, wherever prompted.
Step 8: Review the application details and click 'Submit'.
Step 9: Note down the application reference number generated after submission to track your registration status.
Note: Individual applicants registering as Village Level Entrepreneurs (VLEs) should keep their Telecentre Entrepreneur Course (TEC) Certificate Number ready before starting the registration process. Depending on the registration category and the services applied for, an IIBF/BC Certificate and additional verification documents may also be required during the application process.
Applicants can track their CSC registration online.
Step 1: Visit the CSC Registration Portal.
Step 2: Click Apply → Track Application Status.
Step 3: Enter the application reference number.
Step 4: Complete the CAPTCHA verification.
Step 5: Click Submit to view the current application status.
Village Level Entrepreneurs (VLEs) can access CSC services through the Digital Seva Portal.
Step 1: Visit the Digital Seva portal.
Step 2: Click Login.
Step 3: Enter your CSC ID or username and password.
Step 4: Complete the CAPTCHA verification.
Step 5: Click Sign In to access the dashboard.
Individuals interested in becoming a Village Level Entrepreneur (VLE) can apply for a Common Service Centre (CSC), subject to the eligibility criteria prescribed by CSC e-Governance Services India Limited.
Generally, applicants should:
Depending on the registration category and prevailing CSC guidelines, applicants may also be required to satisfy additional eligibility conditions or certification requirements.
Individual applicants registering as Village Level Entrepreneurs (VLEs) are generally required to possess a valid Telecentre Entrepreneur Course (TEC) Certificate before applying. Certain institutional or special-category registrations may follow separate eligibility criteria prescribed by CSC e-Governance Services India Limited.
Applicants should have access to the following basic infrastructure:
Operating a Common Service Centre (CSC) enables Village Level Entrepreneurs to deliver a wide range of government and digital services to citizens from a single location. Before applying, applicants should verify the latest eligibility criteria and registration requirements on the official CSC portal, as service offerings and operational guidelines may be updated periodically.