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The e-Way Bill portal facilitates a registered/ enroled user to maintain ‘Masters’- An account of all the Products, Clients, Suppliers and transporters frequently dealtwith by the taxpayer/user.

In this article, we cover the following on the ‘ My Masters’ feature available on the eWay Bill portal:

1. Why are Masters required for E- waybill?

While generating an e- way bill there are few items to be mentioned such as Customer’s details, Transporter Name, Products supplied along with HSN, Rate etc.

Entering these details every time you generate an e- waybill will be a very tedious and time-consuming job. To avoid repetitive efforts over entering the same details, the concept of masters have been introduced.

Any person registered on E- way bill portal can maintain master for the following heads:

  1. Products
  2. Clients/ Customers
  3. Suppliers
  4. Transporters

Every time the initial name of product or customer or supplier or transporter is entered, the rest of the details are auto-populated. This makes the process of generating e- way bill quick and easier avoiding chances of errors.

Let’s see the step-by-step process of creating masters:

2. (a) Products Masters

Step-1: Log in to your account and select the option of ‘My Masters’> ‘Products’ from the left panel

How to manage masters under E- waybill systemStep-2: Enter the following details

  • Product Name
  • Measurement Unit of product e.g. KGS, LTR
  • Brief Description e.g. roasted coffee
  • HSN, you may also search for HSN code from the search option
  • Rate of tax for each type of tax i.e. CGST, SGST, IGST, Cess

Step-3: Click on ‘Submit’.

The system will validate the details, any error will be shown on screen. Correct the errors, if any and submit again

Below is a sample master-detail form filled for reference.

How to manage masters under E- waybill system

2.(b) Clients & Suppliers Masters

  •  Select the option of ‘Clients’ / ‘Suppliers’ under the heading of ‘ My Masters’
  • Select whether the Client/ supplier as the case may be is registered or unregistered.

For Registered client/supplier

  • For registered taxpayers select ‘GST Registered’ and enter the GSTIN of the customer

How to manage masters under E- waybill system

  • Click on ‘Submit’
  • Customer name appears automatically.

How to manage masters under E- waybill system

  • Select the place of business and distance in KMs from your own place of business
  • Now Click on ‘Submit’
  • This message will appear on successful addition of details


  • You can view the list of all customers here


for Unregistered client/supplier

  • For unregistered person select ‘Unregistered GST’ and
  • Click on ‘Submit’
  • Now, enter the details as shown in the image below


  • Click on Submit
  • This message will appear on successful addition of details


  • The details of the customer will be added and list will be shown


2.(c) Transporters Masters

Step-1: Select the option of ‘Transporters’ under the heading of ‘My Masters’

Step-2: Enter Transporters Number and click on ‘Submit’

Step-3: Legal name will be auto-filled now

10Step-4: Select the place of business and click on ‘Submit’

Step-5: The details of the transporter will be added and list will be shown

3. Steps to Bulk Create Masters

  • Go to Homepage and click on ‘How to use’
  • Select the option of ‘Tools’ > ‘Bulk Generation Tools’


  • Click on ‘Master JSON Preparation’ to Download


  • Fill the details in the downloaded file and validate it
  • You will have click on ‘Prepare JSON’ on each excel


  • Select the sheet for which you wish to upload data


  • Now upload the JSON file created


  • The list will be available to view on successful upload of JSON file


For further Reading and understanding on e-Way Bills,





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