UPI Complaint Number, Status Check & How to Complaint Wrong UPI Transaction?

A UPI wrong transaction complaint can be raised when a UPI payment is sent to the wrong account or a transaction fails but the amount is debited. In such cases, users can report the issue through the official wrong UPI transaction complaint number or NPCI’s online grievance mechanism to get the issue resolved.

Key Highlights

• Complaint: Report wrong or failed UPI transactions.
• Helpline: Raise complaints via the NPCI helpline or portal.
• Process: Submit the transaction details online.
• Details: Keep the transaction ID and bank details ready.
• Status: Track the complaint online.

Wrong UPI Transaction Complaint Number

The official NPCI UPI complaint number is 1800-120-1740. This number is available 24x7 for addressing the concerns of the UPI users, enabling you to raise your concerns according to your preference. It usually takes 3 to 5 working days to resolve the UPI wrong transaction complaint once it is registered.

Types of UPI Issues

The following are the different types of UPI issues for which you can file a UPI complaint:

Details Required For Registering UPI Transaction Complaint

The following information is required for Registering UPI Transaction Complaint:

• Transaction date
• Email address
• Transaction issue
• Bank account details
• Transaction reference number or ID

How to Raise a Wrong UPI Transaction Complaint?

To file a UPI wrong transaction complaint with the National Payments Corporation of India (NPCI), follow these steps:

Step 1: Visit the official NPCI website and navigate to the ‘What we do’ tab, then select the ‘UPI’ option.

Step 2: Click the ‘Dispute Redressal Mechanism’ under the ‘UPI’ option.

Step 3: Scroll the page and click the ‘Transaction’ option under the ‘Complaint’ section.

Step 4: Select the ‘Nature of the transaction’ according to your complaint.

Step 5: Choose the issue as ‘Incorrectly transferred to another account’ and briefly comment on your issue.

Step 6: Enter the transaction ID, bank name, rupees, transaction date, email ID and click ‘Submit’.

Ensure all details are correct so that the officials can look after the issue carefully and resolve it at the earliest.

How do I Complaint UPI Transaction Failed?

If a UPI Complaint Transaction has failed, follow these simple steps:

Step 1: Visit the official website of NPCI and navigate to their ‘What we do’ tab to select the ‘UPI’ option.

Step 2: Click the ‘Dispute Redressal Mechanism’ under the ‘UPI’ option.

Step 3: Scroll the page and click the ‘Transaction’ option under the ‘Complaint’ section.

Step 4: Select the ‘Nature of the transaction’ according to your complaint.

Step 5: Choose the issue as ‘Transaction failed but amount debited’ and provide a brief comment about the issue.

Step 6: Enter the transaction ID, bank name, rupees, transaction date, email ID and click ‘Submit’.

NPCI UPI Complaint Status

To check the NPCI UPI complaint status,follow the process below: