KYC update is required when your address, name, mobile number or other personal details change. Keeping your KYC details updated is essential for using bank accounts, mutual funds, Demat accounts, insurance and other financial services. This guide explains how to update KYC, how to do KYC update online, documents required, and RBI rules for periodic KYC updation.
Key Highlights
- You can complete KYC update online via netbanking, mobile apps, video KYC, email, KRA portals or chatbots.
- Documents like PAN, Aadhaar, voter ID, address proof and photo are mandatory for KYC update.
- RBI requires periodic KYC updation based on customer risk category.
There are various situations when you might be required to do a KYC update:
There are various ways to complete your KYC update online, which are provided below:
| Method | Process |
| Netbanking or Mobile Banking App | Login to your bank's netbanking or mobile banking app, navigate to KYC update section, upload documents and submit. |
| Video KYC | In video KYC, live call is conducted with an authorised executive of the financial institution. Initiate a video KYC call, show your identity documents and face and answer questions to complete KYC update. |
| Email-based KYC | Draft an email with the subject line ‘Request for KYC update’. Mention your name, customer ID/ account number and upload the KYC documents and send the mail to the official KYC support email ID of the bank or financial institution. |
| Online KYC Portal | Mutual fund and securities investors can visit the KYC registration agency portals, such as CAMS, Karvy (KFintech) or NSDL to update KYC. Log in to the portal, enter the required details, upload the documents and submit. |
| Customer Service Chatbot | Some institutions offer KYC updation services through the chatbot on their website. Click on the chatbot, select KYC update option, submit the required details and documents to update KYC. |
| Customer Care Number | Some institutions provide the option to update KYC by calling the customer care number of the bank or financial institution and following the instructions provided by them. |
The detailed procedure for KYC update through netbanking or mobile app are as follows:
You must submit certain specific documents as requested by the bank or financial institution for KYC update. These documents may include the following:
Below are the different purposes for which you may have to complete KYC update:
| Financial Purpose | Update Method |
| Bank account | Netbanking, mobile banking app, video KYC, KYC form to branch |
| Fixed deposit account | Netbanking, mobile banking app, KYC form to branch |
| Loans | Netbanking, mobile banking app, email ID, KYC form to branch |
| Mutual funds | KYC registration agency portal (CAMS, Karvy), Aadhaar-based e-KYC |
| Insurance | Insurer website, mobile app, video KYC, email |
| Credit cards | Netbanking, email, video KYC, KYC form to branch |
| Demat account | Broker platform, KYC registration agency portal |
There are a few things to keep in mind to do your KYC update online or offline:
A KYC detail update form PDF typically contains sections, like personal details, contact details, proof of identity, address details and declaration with self-certification. You will also find a field for C-KYC number, where you will have to enter this number, which is mandatory for CKYC update requests.
Below are the guidelines to be maintained while updating KYC periodically:
KYC update is essential to keep your financial accounts active and compliant. Whether done through netbanking, video KYC or KRA portals, KYC update online is the quickest and most convenient method. Ensure your identity and address proofs are valid and updated to avoid service interruptions across your bank, mutual fund or Demat accounts.
Other KYC Articles:
1. e-KYC Aadhaar - How To Check Aadhaar e-KYC Online And Offline?
2. What is KYC and How to do KYC Verification?
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