KYC update is required when your address, name, mobile number or other personal details change. All citizens of India must update the KYC information for accessing bank accounts, mutual funds, Demat accounts, insurance and other financial services.
Key Highlights
- Self-Declaration: No documents are needed if personal details remain unchanged.
- Reminders: Banks must send three reminders before and three after the due date.
- Business Correspondents: Biometric KYC updates can be completed through authorized BCs.
- Update Channels: KYC can be updated via branches, net banking, mobile apps, ATMs, or Video-CIP.
There are various situations when you might be required to do a KYC update:
| Risk Category | KYC Update Frequency |
| High Risk | Every 2 years |
| Medium Risk | Every 8 years |
| Low Risk | Every 10 years |
There are various ways to complete your KYC update online, which are provided below:
| Method | Process |
| Net Banking/Mobile App | Log in, go to the KYC update section, upload documents, and submit. |
| Video KYC | Complete a live video verification by showing identity documents and answering verification questions. |
| Email-Based KYC | Send a KYC update request with the required details and documents to the official support email. |
| Online KYC Portal | Log in to the KYC portal, update details, upload documents, and submit the request. |
| Customer Service Chatbot | Use the chatbot to submit KYC details and upload the required documents. |
| Customer Care Number | Call customer support and follow the instructions to complete the KYC update. |
For offline or assisted KYC updates, a standard KYC updation form is used. The commonly accepted individual KYC application form is prescribed by SEBI and AMFI.
The following are the documents required for KYC Updates:
Below are the different purposes for which you may have to complete KYC update:
| Financial Purpose | Update Method |
| Bank account | Netbanking, mobile banking app, video KYC, KYC form to branch |
| Fixed deposit account | Netbanking, mobile banking app, KYC form to branch |
| Loans | Netbanking, mobile banking app, email ID, KYC form to branch |
| Mutual funds | KYC registration agency portal (CAMS, Karvy), Aadhaar-based e-KYC |
| Insurance | Insurer website, mobile app, video KYC, email |
| Credit cards | Netbanking, email, video KYC, KYC form to branch |
| Demat account | Broker platform, KYC registration agency portal |
There are a few things to keep in mind to do your KYC update online or offline:
The detailed procedure for KYC update through netbanking or mobile app are as follows:
Step 1: Log in to the bank's net banking portal or mobile banking app using the registered credentials.
Step 2: Go to the 'Profile' section and select the 'Update KYC' option.
Step 3: Update the required KYC details, such as name, address, mobile number, or other applicable information.
Step 4: Upload scanned copies of the required KYC documents, such as identity proof and address proof.
Step 5: Enter the one-time password (OTP) sent to the registered mobile number and click 'Submit' to complete the KYC update request.
Below are the guidelines to be maintained while updating KYC periodically:
KYC update is essential to keep your financial accounts active and compliant. Whether done through netbanking, video KYC or KRA portals, KYC update online is the quickest and most convenient method.
Other KYC Articles:
1. e-KYC Aadhaar - How To Check Aadhaar e-KYC Online And Offline?
2. What is KYC and How to do KYC Verification?