ATM Card Tracking​ - How to Track an ATM Card?

By Mayashree Acharya

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Updated on: Mar 19th, 2025

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4 min read

The long-awaited delivery of your ATM card can be a massive point of distress, especially if you need it urgently. However, the good news is that bank and logistics technology has assisted you in tracking your ATM card delivery status. Whether your bank partners with third-party delivery services or you will be notified through other means, you will constantly be updated on the status of your card. 

This comprehensive article will guide you through the ATM card tracking procedure using different methods, including delivery status verification through SMS, online banking, and customer service. 

How do you track ATM card delivery status with third-party delivery partners?

Usually, banks outsource third-party delivery services to send ATM cards to customers. Such partners may include either private couriers or post offices. The process is expected to be smooth, secure, and timely, and the ATM card will be delivered safely.

Once your ATM card has been shipped, you shall receive a text message on your registered mobile number, indicating essential details such as the courier consignment number. Here is a step-by-step guide you can follow to track ATM card delivery status through third-party delivery partners:

Step 1: Read the SMS notification from your bank and write down the number to track your courier.
Step 2: Visit the website delivery partner's website using the details included in the SMS.
Step 3: Search for the tracking parcel or shipment section on the delivery partner's site.
Step 4: Enter your courier tracking number in the concerned field and click the 'Track' option.
Step 5: You can see the current status of your ATM card delivery. 

Checking ATM Card Status Through Your Bank’s Internet Banking

Usually, customers apply for a fresh ATM card or a replacement for the lost or damaged one, awaiting it with bated breath. However, not all banks issue tracking numbers for dispatched ATM cards. It is where internet banking becomes handy. The following is a detailed guide on how to track ATM cards through the bank’s net banking facility:

Step 1: Visit the bank’s official net banking portal or launch its mobile application.
Step 2: Go to the cards section.
Step 3: Scroll down to locate "Debit Card Issuance Tracking" or something similar, and tap on it.
Step 4: Select your account number and the month and year you applied for your new ATM/Debit Card, and click the 'Submit' option.
Step 5: You can see the status of your request for a new debit card, including the request date, the outcome of the debit card request, the last four digits of the new debit card and the dispatched status. 

Track ATM Card Status Through SMS and Email Notifications

You must stay informed with SMS and email alerts with the tracking of your ATM card. Usually, banks issue alerts about dispatch, anticipated delivery, and courier tracking information. Here is how to track ATM card speed post through SMS and email notifications:

  1. Dispatch Notification: When your card is shipped, you will receive an SMS or email with the dispatch date, tracking number, and courier details.
  2. In-transit Updates: Some banks and delivery partners notify you about the location of your card while it is in transit.
  3. Confirmation of Delivery: You will receive a final message once your card has been delivered to your registered address. 

Track ATM Card Status via the Customer Service Helpline

Most banks have a helpline for ATM card inquiries. An Interactive Voice Response (IVR) system will guide you, or you will speak with an operator. Simply listen through the options and select the option to track your ATM card. In addition, you will be required to provide some information for verification, mainly the last four digits of your bank account holder. 

How do you track ATM card delivery status for different banks?

If you are wondering ‘How to track my ATM card?’, you can follow the detailed guide on ATM card tracking for different banks in India:

  • State Bank of India

The State Bank of India offers two ways to track the ATM status, which includes:

  • Net Banking

Here is a step-by-step guide to tracking your SBI ATM card delivery status through the net banking facility:

Step 1: Visit the SBI Net Banking portal to log into your account using the username and password.
Step 2: Navigate to the “e-Services” section and select the “ATM cum Debit Card” option.
Step 3: Click the “Track Debit Card” tab.
Step 4: Select your account number and the month the card was issued, then click ‘Submit’.
Step 5: The screen will display your SBI ATM card tracking status.

  • SBI Mobile Application 

You can follow these simple steps to track your SBI ATM card through the bank’s mobile application:

Step 1: Download the YONO mobile application on your smartphone.
Step 2: Log into your account using your registered mobile number and net banking password.
Step 3: Visit the ‘Manage Cards’ section or a similar option.
Step 4: Select the option ‘Debit Card Issuance Tracking’ option.
Step 5: Enter the required details, such as account number, year, and the month you applied for the card.
Step 6: Click the ‘Submit’ option to see the tracking status of your ATM card.

  • HDFC Bank

After applying for your HDFC Bank ATM card, you can check the status using any of the following methods:

  • Email Alerts

Here is a step-by-step guide to tracking your HDFC Bank ATM card delivery status through the email alerts facility:

Step 1: Visit the HDFC website to download the Insta Alerts registration form or collect it from your nearest HDFC Bank branch.
Step 2: Fill out the form with the required information.
Step 3: Submit the form to start alerts about your ATM card dispatch, delivery status and other banking transactions.

  • Customer Care Service

You can also call the HDFC Bank’s customer care toll-free number 1800 1600 / 1800 2600 to check your ATM card tracking status. It is available 24x7 to help you with any queries, emergencies, feedback, or complaints. 

  • ICICI Bank

The ICICI offers two ways to track the ATM status, which includes:

  • Website Tracking

Here is a step-by-step guide to tracking your ICICI Bank ATM card delivery status through the website tracking facility:

Step 1: Visit ICICI Bank’s website.
Step 2: Provide your mobile number and PAN on the page.
Step 3: The status of your application or deliverable will be displayed on the screen.

  • Mobile App Tracking

Alternatively, you can use ICICI Bank’s iMobile app to track your ATM card:

Step 1: Log in to access your ICICI Bank iMobile app or Internet Banking account.
Step 2: Look for the option to track deliverables within the app or online banking platform.
Step 3: Follow the onscreen instructions to view the status of your deliverables.

  • Axis Bank

Here is a detailed guide you can follow to track your Axis Bank ATM card:

  • Internet Banking

You can follow these simple steps to track your Axis Bank ATM card through internet banking:

Step 1: Go to the Axis Bank application tracker page.
Step 2: Provide the required information to check your ATM card status.
Step 3: Review the displayed information to determine the status of your ATM card.

  • Push Notifications

You can follow the detailed Steps to track your Axis Bank ATM card through push notifications:

Step 1: Ensure your mobile number is registered with your Axis Bank account.
Step 2: Visit your nearest Axis Bank branch to inquire about activating SMS banking services.
Step 3: Fill out the necessary forms provided by the bank.
Step 4: You can opt for Value Added SMS alerts to receive updates on deliverables like ATM cards.

Overall, ATM card tracking has become easier than ever, thanks to several offers by banks and their delivery partners. Whether it is online tracking via internet banking or updates via SMS and email, all these will make you stay abreast of your ATM card status in a very facile and secure way. Hence, keeping your details current with the bank via these methods allows your ATM card to reach you without any unnecessary delay.

Related Articles:
1. How to Activate an ATM or Debit Card?
2. How to Insert an ATM Card into an ATM Machine?
3. ATM Withdrawal Limit
4. How to Unblock an ATM Card?

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