PNB ATM Card Block - How To Block PNB ATM Card?

If you lose your PNB (Punjab National Bank) ATM card, you should not leave the situation as it is. Your ATM card can be misused, including in unauthorised transactions, phishing, and identity theft. Even if your bank balance is zero, your account could be used for nefarious purposes in your name, leading to legal trouble. 

Hence, you should take drastic action and report your loss or theft immediately to prevent the misuse of your ATM card. Fortunately, Punjab National Bank offers several ways to report the loss/theft of cards. Want to know how to block a PNB ATM card? In this blog, we will cover the different methods. Read below.

How to Block a PNB ATM Card?

As you should know, an ATM card lost even for a short time can be used to commit fraud and lose your bank balance. Therefore, you should freeze your debit or credit card as soon as possible if you have lost it or suspect that someone has made an unauthorised transaction from your account. You can block or hotlist your PNB card, preventing anyone from using it.

Punjab National Bank offers several ways to block/hotlist ATM cards. You can block it by calling the customer service representative at one of the toll-free numbers, sending a hotlist request via SMS or contacting any PNB branch. You can also use net banking to block your PNB card.

Below are detailed steps for blocking. We have covered how to block PNB ATM cards online, via phone, or SMS. 

How do you block a PNB ATM card by phone call?

Like all other Indian banks, Punjab National Bank offers specialised services to allow customers to block or hotlist their debit and credit cards. Customers can call the toll-free helpline numbers, 1800 2021 or 1800 1800, or the paid helpline, 0120-2490000. Both toll-free numbers have IVRS (Interactive Voice Response System), where you have to follow the given instructions to block your card.

Call one of these numbers and answer the questions asked by the bank customer representative to validate your account details. The bank does not ask for passwords, PINs, OTP, email IDs, or other important information. Following verification, your debit or credit card will be hotlisted, meaning you cannot use it again. 

How do you block PNB ATM cards by SMS?

You can send an SMS from your registered mobile number requesting the bank to block/hotlist your PNB ATM card. Text

 “HOT <space> card Number” to 5607040;

 for example, you should send ‘HOT 1234567891234567’ if your card number is 1234567891234567.

You will get a notification shortly stating that your debit or credit card has been blocked.

How to Block PNB ATM Cards Online?

You can block your PNB ATM card online in three ways: through the PNB internet banking portal, WhatsApp, or the PNB One mobile app. Here are the detailed steps guiding you on how to block the ATM card of PNB: 

WhatsApp Banking

Here are the steps to follow in case you are blocking your PNB ATM card using WhatsApp service:

Step 1: If you have not yet registered for PNB’s WhatsApp banking, add +91-9264092640 to your contacts. Ensure the contact is genuine by checking for the verified green tick on the WhatsApp account. 

Step 2: Send “hi” to begin a new conversation. 

Step 3: Select ‘All Services’ followed by ‘Debit Card Services’ and ‘Disable/Block Debit Card’ from the given options. 

Step 4: Enter your debit card number and choose ‘Permanent Block’ to block/hotlist your ATM card.

Step 5: Enter the transaction password sent to your mobile number and click on 'Continue' to finalise your decision. 

Internet Banking

Follow the steps given below to block your PNB ATM card using the Internet banking option:

Step 1: If you are not registered, visit PNB’s net banking portal and click ‘Retail Internet Banking. New User'. Then, register using either your ATM card details or Aadhaar OTP. 

Step 2: Log in to PNB’s Internet Banking Services using your user ID and password.

Step 3: After successful login, select ‘Value Added Services’ followed by ‘Emergency Services’ and ‘ATM/Debit Card Hotlisting’. 

Step 4: Select your PNB account number from the drop-down menu and click 'Continue'. 

Step 5: Choose the one you have lost from the list of cards attached to your account. Alternatively, manually enter the card number in the ‘Card Number’ field. 

Step 6: Enter your net banking transaction password and confirm the hotlisting of your ATM card. 

Mobile Banking

You need to follow these simple steps to block your PNB ATM card using a mobile banking service:

Step 1: If you are not a registered user, download the PNB One app from the Play Store or App Store. Then, register as a new user using your account number, debit card or Aadhaar details. 

Step 2: Open the app and sign in using your credentials (customer ID and mPIN). 

Step 3: On the app's homepage, click ‘Debit Card’ and select ‘Hotlist Debit Card’ on the next page.

Step 4: From the drop-down list shown, select your account number, which has your ATM card linked, and continue to the next step. 

Step 5: Select the card number, enter a transaction password, and click ‘Continue’. You will shortly receive a confirmation message stating your card has been hotlisted. 

How to Block PNB ATM Cards Offline?

To block your PNB ATM card offline, locate your nearest PNB branch and visit with proof of identification and your ATM card. Ask the representative for an ATM block application and fill it with the required details. Mention if your account has unauthorised transactions and the amount deducted to stop/reverse such payments. Also, specify if you need a replacement ATM card.

Losing your PNB ATM card can be stressful, but quick action can prevent potential financial loss and security breaches. Punjab National Bank provides multiple easy-to-use options to block your card, including phone calls, SMS, WhatsApp, internet banking, mobile banking, and visiting a branch. 

These services ensure you can secure your account promptly, even without a registered mobile number or card details. Following the detailed steps, you can effectively safeguard your funds and request a replacement card. Always remain vigilant to protect your account and report any un-authorised transactions immediately. 

Related Articles:
1. How to Apply for PNB ATM Card Online and Offline?
2. How To Apply for a PNB Credit Card?
3. How to Activate PNB ATM or Debit Card?