Do you have an HDFC debit card? If you have misplaced or lost your debit card or if you notice a debit transaction not done by you, you should block your debit card immediately. This will save you from being defrauded as a fraud alert is placed on your account. It will also keep your private information safe and prevent the unauthorised use of your account.
Nowadays, banks offer multiple channels to block a lost or misplaced credit card. Learn how to block an HDFC debit card via different channels.
Debit cards are one of the easiest channels to access your bank account without going to your branch. HDFC Bank is the largest private sector bank in India. The bank issues debit cards to any new account holder for ATM and online transactions.
To save its customers from fraudulent activities, HDFC Bank provides multiple options to block/hotlist debit cards. You can block an HDFC debit card via phone banking, net banking, mobile banking or SMS banking services. As soon as you get your card hotlisted, no transactions will be allowed from the account. Then, you can apply for a new debit card.
Given below are the detailed processes of blocking your HDFC debit card via different methods. Try the one that suits your needs.
You can block your debit card by contacting the HDFC customer care team via phone call. To contact the support team by calling the customer complaint numbers (1800 202 6161 or 1860 267 6161). In case you are travelling outside India, call +9122 61606160.
When your call connects with IVR, connect with an executive and describe your problem. They will ask for your details to confirm your account ownership and it will be blocked instantly.
To block your debit card, you can use HDFC’s SMS banking services with your mobile phone. Open the SMS app on your mobile and type ‘Block Debit Card <last 4 digits of your Debit Card number>’ and send it to 7308080808. Use your registered mobile number only. Otherwise, this method will not work.
There are many ways to block your HDFC debit card online. It includes the following channels:
My Cards is a platform provided by HDFC Bank for products like credit cards, debit cards, consumer durable loans, debit cards, etc. To block your debit card via My Cards:
Step 1: Open HDFC MyCards App from your mobile device and enter your mobile number and OTP.
Step 2: Register your card using the last four digits of the debit card and DOB.
Step 3: On the Debit card homepage, go to the ‘Block Card Tab’, select the reason for hotlisting and complete the next steps. After that, you will receive a confirmation message once it is blocked successfully.
EVA is a chatbot which is available on the right-hand side of HDFC Bank’s official website. You can use it to block your HDFC debit card by following these steps:
Step 1: Click on EVA.
Step 2: Select ‘Debit Card Services’ and click ‘Hotlist your Debit Card’ option and ‘Proceed’.
Step 3: Enter registered mobile number and OTP.
Step 4: Enter Date of Birth, last four digits of your debit card and select the reason for card blocking.
Step 5: Click on the ‘Confirm’ button to block your debit card.
You can block your debit card via the WhatsApp number of HDFC Bank through these steps:
Step 1: Type ‘Hi’ on 70700 22222 and complete the one-time registration.
Step 2: Enter the last 4 digits of your customer ID and submit the OTP.
Step 3: In the next step, select debit card-related services from the options (Under Other Services, select Debit Card services).
Step 4: Select ‘Block my Debit Card’ and share the reason.
Step 5: Check and confirm the card details before blocking. You will get a confirmation after successful blocking.
HDFC mobile banking platform can be used to block your debit card. Here are the steps:
Step 1: Sign in on the HDFC Bank app and click on ‘Menu’ from the left-hand corner.
Step 2: Go to ‘Pay’ and click on ‘Cards’.
Step 3: Select the debit card you want to hotlist, select the reason and click ‘Confirm’.
After that, a confirmation will be sent to you.
HDFC Bank customers can easily block debit cards using their net banking portal. To block your card, you have to register your account at the HDFC net banking portal (if not already registered). After that follow these steps:
Step 1: Log in to your net banking profile.
Step 2: Go to ‘Card’, click ‘Debit Card’ and then on ‘Requests’.
Step 3: After that, you will see the option of ‘Debit Card Hot Listing’.
Step 4: Select your debit card from the list of cards linked to your bank account.
Step 5: Select the reason for the hot listing and then click on ‘Confirm’.
Your debit card hotlisting request will be processed by HDFC Bank and you will receive a confirmation SMS.
One of the easiest and fastest ways to block your debit card is through customer care. Call customer care at 1860 267 6161/1800 202 6161 or call +9122 61606160 (if travelling outside India). When your call connects with IVR, transfer your call to a customer support agent.
Discuss the matter with the agent and ask him/her to block your card. For verification, you have to provide some details like email ID, DOB, PAN number, etc. After successful verification, your card will be blocked by HDFC Bank.
In conclusion, your debit card is one of the most important things to access your savings account balance. Its loss can result in your savings and data being stolen. Follow the above steps on how to block HDFC debit cards to make your account safe and prevent fraudulent transactions.
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If you have misplaced or lost your HDFC debit card, block it immediately to prevent unauthorized transactions. Learn multiple ways to block your debit card, including through phone banking, SMS, online, WhatsApp, and net banking. Follow step-by-step instructions provided by HDFC bank through different channels. Protect your account and personal information from fraud.