How to Deactivate or Delete Paytm Account?

Paytm is widely used for UPI payments, bill payments, and wallet services. However, if you no longer use the app or want to switch platforms, you can either deactivate your UPI or permanently delete your Paytm account. This guide explains how to delete Paytm account, temporarily deactivate it, unlink bank accounts, and how to delete a Paytm Business account, following the latest in-app process.

Key Highlights

• Deletion: Account closure can be requested through the app or customer care.
• UPI: Users can disable UPI and remove linked bank accounts.
• Business: Paytm Business accounts can be closed through the Business app.
• History: Transaction history cannot be deleted after account closure.

How to Disable a Paytm Account? 

To disable Paytm Account, follow the steps below:

Step 1: Open the Paytm app and tap the ‘Profile’ icon in the top-left corner.

Step 2: Scroll down and select ‘UPI & Payment Settings’.

Step 3: Tap the 'Three Dots' menu in the top-right corner.

Step 4: Select 'Disable UPI'.

Step 5: Tap 'OK' to confirm and disable UPI.

How to Deactivate Paytm Account Permanently?

To deactivate Paytm account permanentlya , follow the steps below:

Step 1: Open the Paytm app on your phone.

Step 2: Click on the top left corner of the app to get the menu.

Step 3: Select ‘Help & Support’ and then ‘Profile Settings’. In case you are unable to find the option, move your cursor down.

Step 4: Choose ‘Chat with us’.

Step 5: Now, an automated personal assistant will take it forward. From the dropdown, select ‘I want to close/delete my account’.

Step 6: After this, select ‘Yes’. Some documents might also be required during this process.

How to Deactivate Paytm Account Temporarily?

The process to deactivate Paytm Account temporarily is given below:

Step 1: Ring the Paytm Payments Bank helpline at 01204456456.

Step 2: Choose the option for a lost phone.

Step 3: Select the option to enter a different number and provide your lost phone number.

Step 4: Opt to log out from all the devices where you are logged in.

Step 5: Visit the Paytm website and choose ‘24x7 Help’.

Step 6: Choose ‘Report a Fraud’ and click any category.

Step 7: Next, select any issue >  ‘Message Us’ button below.

Step 8: After this, you must present the proof of account ownership, confirmation text or email for the transaction, proof of the phone getting lost and proof of phone number ownership.

Step 9: After completing this, Paytm will take the requisite steps.

Step 10: Finally, you will receive a confirmation message and that’s the end of it. 

How to Deactivate a Paytm Account Via Paytm Customer Care?

The process to Deactivate a Paytm Account Via Paytm Customer Care are as follows: 

Step 1: Initiate the process of deleting your Paytm account by calling Paytm customer care on 022- 45414740.

Step 2: Tell a customer care representative that you wish to delete your account, and they will create a ticket for your request.

Step 3: Wait for the confirmation email that will be sent to you once your Paytm account has been successfully deleted.

How to Delete Paytm Account? 

Follow the steps given below to delete Paytm Account: 

Step 1: Log into your Paytm account.

Step 2: Open the menu by tapping on the icon in the upper left corner of the screen, and several options will appear.

Step 3: Go to ‘24x7 Help’.

Step 4: If you can't find ‘Profile Settings’, click on ‘More Products and Services’.

Step 5: Select ‘I need to close/delete my account’.

Step 6: Select ‘I am not using this Paytm account’.

Step 7: Complete the process by clicking ‘Email Us’ to submit your request.

Step 8: Paytm will immediately process your request and close your account.

How to Delete a Linked Bank Account from Paytm?

Step 1: Open the Paytm app on your mobile device.

Step 2: Click on the three horizontal lines in the upper left corner to open the menu and select ‘Profile’.

Step 3: Select ‘Payment Settings’ and then click on ‘UPI & Linked Bank Accounts’.

Step 4: View the list of bank accounts linked to your Paytm account.

Step 5: To remove a bank account, click ‘Remove Account’ and confirm the action.

Step 6: The linked bank account will be deleted from your Paytm account immediately.

How to Delete Paytm Account History?

Currently, Paytm does not allow users to delete or erase their transaction history through the app or website. You can only view or download your transaction records for personal use. If someone claims they can erase your Paytm history in exchange for money or personal details, it is likely a fraudulent offer. It is best to avoid sharing sensitive information with third parties.

How to Delete a Paytm Business Account?

If you have a Paytm business account, which is only available for merchants and shopkeepers, you can follow these steps to delete the account: 

Step 1: Open the Paytm Business app on your mobile device.

Step 2: Tap your profile picture located in the upper left corner of the screen.

Step 3: Select ‘Business Profile’ from the options provided.

Step 4: Scroll down to the bottom of the page and select ‘Deactivate my account’.

Step 5: Send a request to Paytm to deactivate the account.

Step 6: Your account will be closed within one to two days after submitting your request.

Now you know exactly how to delete Paytm account, deactivate UPI services, remove linked bank accounts, and even how to delete Paytm Business account if needed. Whether you want a temporary deactivation or a permanent closure, following the correct process ensures your data stays secure. 

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