How to Close an ICICI Bank Savings Account Online & Offline?

If you are wondering how to close ICICI Bank account online or offline, it's important to know the right process to avoid delays or charges. As of 2025, ICICI Bank lets you initiate account closure online through the iMobile app, but final steps may still require a branch visit.

Here’s a quick overview of the different ways to close your ICICI Bank account:

• Submit a request via the iMobile app (follow-up may be needed)
• Visit your home branch and fill out the closure form
• NRI customers can close accounts remotely by sending documents to the branch
• No charges if closed within 30 days or after 1 year of opening

This guide explains everything—from how to close ICICI Bank account without visiting branch to special cases like closing it from abroad or after the account holder's death. 

ICICI Bank Account Closing Charges

The following table highlights the account closure charges for different types of ICICI Bank accounts:

Documents Required to Close ICICI Account

To make sure closing your account goes smoothly, make sure you have these documents ready:

• ICICI bank account closing form
• Identity proof - Aadhar card, PAN card, or passport.
• Address proof - Utility bills or rental agreement.
• Unused Cheques and Debit Card - Return any cheques you haven't used and your ICICI Bank debit card.

Closing an ICICI Bank account involves a few simple steps. Start by withdrawing any remaining funds and stopping any auto-debits linked to the account. Then, complete the account closure form at a nearby branch. Make sure to return all relevant cards and paperwork to the bank. By following these instructions, you can close your ICICI Bank account properly and be aware of any potential fees.

How to Close an ICICI Account Online?

Currently, there is no option to close an ICICI Bank account online. Just like many other banks in India, ICICI Bank does not provide an online method for customers to close their accounts. You will need to visit a branch to close your account. However, you can initiate the process digitally using the iMobile Pay app, after which you may be required to verify details at the branch.

How to Close an ICICI Bank Account From iMobile?

ICICI Bank has introduced an option to initiate account closure requests through its iMobile app. However, it's important to note that this feature may not be available for all customers or account types. Even if the request is submitted online, you may still be required to visit the branch for document verification or final approval.

Steps to request account closure via iMobile app:

• Log in to the iMobile app using your credentials.
• Go to the ‘Services’ section.
• Select ‘Account Closure’ from the list of options.
• Enter your account details and follow the on-screen instructions to submit your closure request.
• Await confirmation or follow-up communication from the bank for further steps, if required.

Before submitting the request, ensure that:

• Your account balance is zero.
• All standing instructions and auto-debits are cancelled.
• All dues are cleared.

How to Close an ICICI Account Offline?

Here is how to close your ICICI Bank account offline:

• Step 1: Visit the ICICI Bank branch where you have an account and get an account closure form.
• Step 2: Complete the ICICI Bank account closure form carefully by providing all your details, including your full name, account number, registered mobile number, etc.
• Step 3: Attach the required documents, such as your PAN card, Aadhaar card, and chequebook, with the closure form.
• Step 4: Withdraw the remaining balance from your ICICI bank account and make sure it's zero.
• Step 5: Return your bank passbook, debit card, and credit card to the ICICI bank officials and collect an acknowledgement receipt.
• Step 6: Next, you have to wait for the confirmation that your account is permanently closed.

How to Close an ICICI Account From Abroad?

You can close an ICICI bank account from abroad by following these steps:

• Step 1: Reach out to the ICICI Bank branch where you have an account and inform them about your decision to close it.
• Step 2: Provide necessary documents to the ICICI branch with a written request to close the account. These might include a copy of your passport and proof of address.
• Step 3: Clear any outstanding transactions and pay all dues before initiating the account closure.
• Step 4: Wait for confirmation from the ICICI branch regarding the successful closure of your account.

You must keep in mind that the process for closing an ICICI Bank account from abroad may differ based on your location and the specific rules of the ICICI branch. Thus, it is best to check with the branch directly for the exact steps and requirements.

How to Close an ICICI Account After Death?

Below is the process to close an ICICI account after the death of the account holder:

• In case of joint holding:
  • The surviving account holder needs to submit an application informing the bank of the account holder's death.
  • Provide a photocopy of the death certificate and request letter.
  • The bank will remove the deceased person's name from the account.
  • If a surviving account holder does not wish to continue, they can request an account closure.
• In case of nomination present:
  • The nominee must submit an application notifying the bank about the account holder's demise.
  • They need to provide their KYC proof documents, photocopy of the death certificate and request letter.
  • The bank verifies the nominee’s details.
  • When the nominee’s identity is confirmed, the bank will transfer the proceeds to them.
• In case the nomination is not mentioned:
  • The claimants (legal heirs) need to submit an application stating the account holder's death.
  • They need to provide their KYC documents, a photocopy of the death certificate, an Affidavit signed by all the claimants (when the claim amount is above Rs. 3 lakh) and a succession certificate (when the claim amount is above Rs.25 lakh).
  • After verifying the documents, the proceeds will be given to the claimants.
• When there is no claimant or legal heir:
  • In case there is no claimant, the bank will transfer the account to a dormant account.
  • If a claimant (legal heir) later contacts the bank, they must submit an application with the death certificate and relevant documents.
  • The bank verifies the submitted documents.
  • If they are satisfied, the bank will give the proceeds to the claimant (legal heir).

ICICI Bank NRI Account Closure Form

You can find the ICICI Bank account closure form for NRI on the official ICICI Bank website. To close your bank account, you can download the form, take its printout, fill it out, and attach the required documents. Then, submit the form to the nearest ICICI Bank branch.

Final Word

To close your ICICI Bank account, you can visit a branch or initiate a request via the iMobile app. While you may wonder how to close ICICI Bank account online or how to close ICICI Bank account without visiting branch, full online closure isn't yet available for most users. Check with ICICI for the latest process and ensure your account is clear before proceeding.

Other Articles:
1. How To Close HDFC Bank Account Online And Offline?
2. How To Close SBI Savings Accounts Online And Offline?
3. How To Close Citibank Account
4. How To Close Bank of Baroda Account
5. How to Close Kotak Bank Account
6. How to Close PNB Account 
7. How to Close Canara Bank Account