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Kotak Mahindra Bank Net Banking - Registration, Login, Activation, Customer Care Details

By Mayashree Acharya

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Updated on: Apr 3rd, 2024

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21 min read

Kotak Mahindra Bank Limited, headquartered in Mumbai, is an Indian banking and financial services company. It provides a wide range of products and services catering to both corporate and retail customers through its extensive branch network. In addition to its branches, account holders can conveniently access the Kotak Bank offerings through the Net Banking portal.

In this article, we will walk you through a comprehensive guide on Kotak Net Banking portal while highlighting steps on how to register or log in to your account. 

What Is Kotak Net Banking? 

The Kotak Net Banking portal serves as a one-stop online solution for all your banking requirements. Customers can access various products and services conveniently from the comfort of their homes. Once logged in to the account, they can easily perform tasks such as online money transfers, opening FD accounts, applying for credit cards, making bill payments and so on.

Kotak Net Banking Features

Here are the salient features of Kotak Mahindra Bank Net Banking: 

  • The Net Banking portal offers a user-friendly experience to all bank customers, serving as an alternative to visiting the physical branch. 
  • Through a Net Banking account, an individual can easily conduct transactions by transferring funds or opening FD accounts within minutes.
  • Each transaction on the bank's Net Banking portal is recorded, enhancing customer security and transparency.
  • The Kotak Net Banking portal comes with advanced security protocols, including multi-layer authentication and encryption techniques to ensure the confidentiality of all details.

Kotak Net Banking Registration

There are many ways to register for Kotak Net Banking, which are provided below:

Calling customer care

Customers can call the Kotak Mahindra Bank customer contact centre and request Net Banking registration - 1860 266 2666 or 91 22 6600 6022.

Submitting request form

Customers can download and fill out the Channel Access Request form and submit it to the nearest bank branch, or drop it in the drop box placed in the branch or ATM.

Through Kotak Net Banking website

  • Visit the Kotak Mahindra Bank Net Banking portal.  
  • Click on the ‘Need Help?’ option.
  • Select ‘I want to register for Net Banking’.
  • Enter CRN or 16-digit debit, credit or forex card number and click ‘Next’. You can find the CRN on your Kotak debit card or welcome kit or by sending the SMS - ‘CRN’ to 91 9971056767 from the registered mobile number.
  • Enter your registered mobile number and click ‘Next’.
  • Enter the OTP sent to your mobile number and click ‘Next’. 
  • If you have downloaded and installed the Kotak Mobile Banking App, open the App’s menu and click ‘Approve Net Banking Request’. If you do not have the Kotak Mobile Banking App, click on ‘Try Another Option’, enter your debit, credit or forex card details and click ‘Next’. 
  • Set the password to register and activate Kotak Net Banking.

How to Activate Kotak Net Banking?

Here are the steps to activate the Kotak Net Banking portal: 

Step 1: Visit the Kotak Mahindra Bank Net Banking portal

Step 2: Enter CRN or Card Number (Debit, credit or forex card number).

Step 3: Enter the captcha code and click on ‘Next’. 

Step 4: Enter the password and click ‘Next’. If you do not have a password, click on ‘Generate Password’.

Step 5: Enter your registered mobile number and click ‘Next’.

Step 6: Enter the OTP received on your mobile number and click ‘Next’.

Step 7: Enter your debit, credit or forex card number and click ‘Next’.

Step 8: Enter your card details, such as expiry date, CVV, and card PIN, and click ‘Next’.

Step 9: Set a password and click ‘Next’ to successfully activate and log in to the portal.

Documents Required for Kotak Bank Net Banking

Customers need not provide any documents to avail of the Kotak Mahindra Bank Net Banking services. However, they need to have the following details ready for activating Kotak Mahindra Net Banking services:

  • Registered mobile number
  • Debit card, credit card or forex card number
  • Card details, such as CVV, expiry date and PIN 
  • Bank account details 

Kotak Net Banking Login

The following is a step-by-step guide on how to log in to the Kotak Net Banking portal:

Step 1: Visit the Kotak Mahindra Bank Net Banking portal

Step 2: Enter your CRN, username or card number (debit, credit or forex card number) and click ‘Next’.

Step 3: Enter your Net Banking password and click ‘Login’.

Kotak Net Banking Limit 

Below are the fund transfer limits for IMPS, RTGS, and NEFT services via Kotak Net Banking:

Mode of Transaction 

Transaction Limit 

Per Beneficiary 

Channel-wise on Daily Basis 

IMPS 

Rs.5 lakh 

Rs.5 lakh 

NEFT 

Rs.5 lakh 

Rs.10 lakh

RTGS 

Rs.5 lakh 

Rs.10 lakh

To another bank account 

Rs.5 lakh 

Rs.10 lakh

One-time fund transfer 

Rs.50,000 

Rs.50,000 

Own account fund transfer 

No limit 

No limit 

Total transfer limit (Net banking + Mobile Banking)

NA 

Rs.11 lakh 

How to Open a Kotak Account Online? 

Follow these steps to open a Kotak Mahindra Bank account online

Step 1: Log in to the Kotak Mahindra Bank Net Banking portal

Step 2: Go to the ‘Accounts and Deposits’ tab. 

Step 3: Select the account you want to open. 

Step 4: Click on ‘Apply Now’. 

Step 5: Provide the required details on the application form

Step 6: Upload the necessary supporting KYC documents.

Upon submission of all required details and documents, your account will be successfully activated.

How to Check Balance Through Kotak Net Banking? 

Follow these steps to check your account balance through Kotak Net Banking:

Step 1: Log in to the Kotak Mahindra Bank Net Banking portal

Step 2: Click on the ‘Banking’ option on the homepage. 

Step 3: Choose ‘Account Overview’ from the list of options. The screen will display the current balance in your Kotak bank account. 

Kotak Net Banking Password

Bank customers can easily reset their Kotak Net Banking password by following the steps below:

Step 1: Visit the Kotak Mahindra Bank Net Banking portal

Step 2: Click on the ‘Need Help?’ option.

Step 3: Click on the ‘I want to generate my password’ option.

Step 4: Enter the CRN, username or card number.

Step 5: Click on the ‘Forgot Password’ option.

Step 6: Enter your registered mobile number.

Step 7: OTP will be sent to the registered mobile number. Enter the OTP.

Step 8: Enter your debit, credit or forex card details or answer the security question.

Step 9: Next, set the new password.

Upon successful password change, you will receive an email or SMS alert on your registered email ID and mobile number.

Kotak Net Banking Customer Care

The below table provides the toll-free numbers through which you can contact the customer care team of Kotak Mahindra Bank for different Net Banking queries:

Query Type 

Contact Number 

811 Bank Accounts 

1860 266 0811

Privy Bank Accounts

1800 266 6666

Banking Related Complaints

1860 266 2666

Fraud or any unauthorised transaction in your account

1800 209 0000

NETC Fastag

1860 2666 888 (Local call charges apply) or 180030069090

Kotak Net Banking offers round-the-clock accessibility and a user-friendly interface that can be easily availed by undergoing an easy registration process. This online facility comes with a wide range of advanced features that streamline day-to-day banking experience like tracking transactions, making investments or transferring funds. 

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About the Author

I am an advocate by profession and have a keen interest in writing. I write articles in various categories, from legal, business, personal finance, and investments to government schemes. I put words in a simplified manner and write easy-to-understand articles. Read more

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Quick Summary

Kotak Mahindra Bank Limited is an Indian financial services company with a comprehensive Net Banking portal offering various services. Registration can be done through customer care, request form submission, or online. Activation requires following steps, and no documents are needed but specific details are essential. Fund transfer limits and steps for account opening, balance check, and password reset are mentioned.

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