SBI Customer Care 24x7 Toll-Free Number, SMS, Email ID & Missed Call Number Details

By Rucha Khedkar

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Updated on: Mar 31st, 2025

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7 min read

State Bank of India is India’s largest public sector bank. It offers a wide range of banking products and services, such as savings and current accounts, credit cards, loans, and fixed deposits. If you are an account holder and face issues or have complaints, you can contact a dedicated team for instant support.

In this blog, you will find detailed information on SBI customer care numbers, including contact numbers, email IDs, SMS numbers, etc., so that you can reach them during emergencies.

What is SBI Customer Care Number?

SBI offers a dedicated support team to resolve problems related to different services, such as credit cards, home loans, business loans, etc. If you are not happy with the solution provided, you can contact the grievance officers to escalate your problem. Let us check the product-specific customer support contact numbers below.

SBI Credit Card Customer Care

If you have questions regarding SBI Credit Cards, contact the SBI customer care number. The customer care number can help address your credit card queries, such as pre-approval offers, conversion to EMI options, credit card balance transfers, etc.

  • The primary toll-free numbers are 1860-180-1290 and 1800-180-1290.
  • You can also call 39020202 (prefixed with the local STD code). 
  • For IRCTC SBI credit card holders, SBI Bank has a specific SBI customer care number—1800-180-1295 or 39021212 (dial with the local STD code). 

SBI Personal Loan Customer Care

To get assistance with SBI personal loans, you can contact the SBI Personal Loan customer care team through several toll-free numbers: 1800 1234, 1800 2100, 1800 11 2211, and 1800 425 3800. These are SBI 24x7 customer care numbers. With these numbers, customers can inquire about loan applications, repayment terms, EMIs, interest rates, loan offers, etc. 

SBI Home Loan Customer Care

If you are an SBI Home Loan customer, you can reach the customer care team at the toll-free number 1800-11-2018 for various home loan queries. The team can assist with loan eligibility, application status, interest rates, and required documentation. You can also get guidance on repayment options, prepayment procedures, unauthorised transactions, etc.

SBI Business Loan Customer Care

If you have any questions related to the SBI Business Loan, you can contact the customer support department by calling the SBI customer care number toll-free at 1800-11-2211/1800-425-3800. You can also send an SMS at 8008202020 by typing “UNHAPPY.” 

Here, you can solve your business loan-related questions, such as loan status updates, complaint resolution, interest rate queries, documentation support, repayment options, and loan transfer services.

SBI Customer Care via SMS

As an SBI Bank customer, you can take quick action by sending an SMS. Follow this table to learn more:

Number

Message

Purpose

9223766666

BAL

Check your balance

567676

PIN

Generate new ATM PIN

9223866666

MSTMT

Mini Statement

8008202020

UNHAPPY

File a complaint

567676

BLOCK

Block your ATM Card

SBI Customer Care via Email ID

To contact the State Bank of India (SBI) customer care via email, you can use the following email addresses depending on your specific needs:

General Inquiries:

customercare@sbi.co.in 
contactcentre@sbi.co.in 
gm.customer@sbi.co.in  (General)

Social Media Queries:

socialreply@sbi.co.in 

Aadhaar Seeding:

nodalofficer.aadhaarseeding@sbi.co.in 

Home Loan Inquiries:

customercare.homeloans@sbi.co.in 

SBI Customer Care via Missed Call

SBI bank allows you to use the missed call banking facility for customers. You can use the SBI Quick feature to do balance checks, mini statements, chequebook requests, and e-statements.

To use this service, you must register by sending an SMS REG <space> Account Number to 09223488888. Once registered, you can access various services simply by giving a missed call from your registered mobile number. Check this table to learn more:

Service

Mobile Number

Balance Enquiry

09223766666

Cheque Book Request

09223566666

Mini Statement

09223866666

SBI Customer Care via Whatsapp

To contact SBI Customer Care via WhatsApp, send messages to the official SBI WhatsApp number at 9022690226. To register your account for the SBI WhatsApp banking service, send an SMS WAREG A/C No to 91720893314 from your registered mobile number with SBI.

With the WhatsApp banking facility, you can avail the following services:

  • Information on Loan Products (Home, Car, Gold, Personal, Educational loans)
  • Account Balance
  • Mini Statement (up to 10 transactions)
  • Pension Slip Service
  • Digital Banking Information
  • NRI Services (NRE and NRO Accounts)
  • Opening of Insta Accounts
  • Nearest ATM/ Branch Locator
  • Information on Lost/ Stolen Cards
  • Contacts/ Grievance Redressal Helplines
  • Holiday Calendar
  • Pre-approved Loan Queries
  • Promotional Offers
  • Download Banking Forms
  • Information on Deposit Products (Savings Account, Recurring Deposit, Term Deposit)

SBI Customer Care via Yono App

You can reach YONO SBI customer care by calling the SBI bank customer care number at 1800-1234 from your registered mobile number. For business-related queries, you have to contact the YONO SBI Business Customer Care team at 022-27579841 or 022-27566067.

SBI Customer Care Service at Bank Branches

You can visit your nearest SBI branch for assistance with your queries or complaints. You can use the SBI Branch Locator from the official website to locate a nearby branch. Search by entering your area name or pin code to find the closest branch.

Suppose you are unsatisfied with the resolution provided via call, email, WhatsApp, or branch. In that case, you can contact the nodal officer in your area. Follow this table to get the contact details:

Area

Address

Email ID

AHMEDABAD

Local Head Office, Bhadra, Ahmedabad, 380001

agmcustomer.lhoahm@sbi.co.in

KOLKATA

Local Head Office, Samridhi Bhavan, 1, Strand Road, Kolkata, 700001

agmcustomer.lhokol@sbi.co.in

BHOPAL

Local Head Office, Hoshangabad Road, BHOPAL, 462011

agmcustomer.lhobho@sbi.co.in

BHUBANESWAR

Local Head Office, III/I, Pt. J L Nehru Marg, 751001

agmcustomer.lhobhu@sbi.co.in

CHANDIGARH

Local Head Office, Sector 17 A, Chandigarh, 160017

agmcustomer.lhocha@sbi.co.in

CHENNAI

Local Head Office, Circle Top House, 16, College lane, Chennai, 600006

agmcustomer.lhoche@sbi.co.in

DELHI

State Bank of India Local Head Office, 11, Sansad Marg, New Delhi 110 001

agmcustomer.lhodel@sbi.co.in

HYDERABAD

State Bank of India Local Head Office, Bank Street, Koti, Hyderabad – 500 095

agmcustomer.lhohyd@sbi.co.in

LUCKNOW

State Bank of India Local Head Office, Moti Mahal Marg, Lucknow- 226 001

agmcustomer.lholuc@sbi.co.in

MUMBAI

State Bank of India Local Head office, “Synergy”, Plot No. C-6, ‘G” Block, Bandra Kurla Complex, Bandra(E), Mumbai

agmcustomer.lhomum@sbi.co.in

PATNA

State Bank of India Local Head Office, Judges Court Road, Patna – 800 001

agmcustomer.lhopat@ sbi.co.in

Now, you have all the information regarding the SBI customer care number, including support mobile numbers, email IDs, WhatsApp support, contact details of the nodal officer, etc. Depending on your query, you can contact the specific team and get a resolution. If you still have doubts, you may directly visit the official website of the State Bank of India (SBI).

Related Articles:
1. How To Get SBI Bank Mini Statement?
2. SBI Gold Loan Interest Rate
3. How To Update KYC In SBI Online?
4. SBI Fixed Deposit (FD) Interest Rates
5. SBI ATM Withdrawal Limit

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