SBI Car Loan Customer Care (24x7 Toll Free) Number

By Mayashree Acharya


Updated on: Jan 24th, 2024


13 min read

State Bank of India provides car loans to its customers with the best rate of interest in the market and a long tenure of up to 7 years for repayment.  Throughout the years, the bank has provided the most efficient customer care services along with a toll-free number where customers can contact the bank and lodge their complaints regarding car loans if they have any. 

SBI account holders can get all necessary account information as well as enjoy a wide variety of banking services with SBI Customer Care and SMS banking at their convenience. Continue reading this article to gain detailed insight into SBI car loan customer care and the toll-free numbers you must keep handy to use whenever required.

SBI Car Loan Customer Care Toll-Free Number

All SBI customers can contact car loan customer care from the comfort of their homes. When an individual is thinking of applying for a car loan, he/she is provided with the customer care number that can be used to solve any confusion regarding loan processes.

The toll-free numbers for SBI car loan customer care are given below: 

  • 1800112211
  • 18004253800
  • 080-26599990

The customer care department of the State Bank of India is responsible for looking after different queries of the loan applicants as well as lodging complaints of the customers. However, in case you cannot get hold of proper service from the customer care of SBI or your query is not fulfilled with their assistance, you can always choose to visit your nearest SBI bank branch. There, you can talk with the bank executives to resolve your queries.

Customer Care Numbers of the SBI Branches Across India

An account holder of the SBI branch can call the 24*7 toll-free SBI customer care number across India to clarify their questions, feedback, any queries or complaints. For customer support, the toll-free numbers for the bank are the following:

  • 18001234
  • 18002100
  • 18004253800
  • 1800112211
  • 080-26599990 

Customers can access this number from any international location as well. 

Next, considering credit card services, SBI customers can avail of the service from the credit card department and start accessing it instantly. A SBI customer can call the following toll-free numbers to avail credit card service:

  • 18601801290
  • 18001801290
  • 39020202 (prefix local STD code) 

On the other hand, IRCTC SBI credit card holders are allocated a toll-free number 18001801295. To resolve any kind of queries regarding credit cards, one can call the toll number at 39021212 (prefix local STD code). 

If you are availing any personal loan and EMIs, to get an answer to your queries, call the following toll-free numbers:

  • 18001234
  • 18002100
  • 1800112211
  • 18004253800
  • 080-26599990

A highly efficient customer care mechanism is provided to all SBI home loan customers to ensure all their needs, complaints and queries are resolved within a reasonable timeframe. For any query, the customers can reach out to the home loan customer care team through phone, email or directly visiting their nearest branch. The toll-free number provided for home loan customers is 1800112018. This number is applicable to all SBI branches across India. 

Apart from all these, all SBI customers can enjoy the facility of connecting with all representatives to resolve their issues speedily and get answers to their queries on time. SBI bank customer care number for different services are as follows:


Toll-free Number

Reporting Unauthorised Transactions




Pension (SBI is Pension disbursing authority)






Door-step Banking


PM Jan Dhan Yojana

1800 11 0001

Income Tax Refund Orders through SBI

1800 425 9760

SBI Car Loan Customer Care SMS

SBI has also launched the facility of SMS alerts. Through this, SBI customers can get knowledge about their car loans and their related details. They can also get an intimation of transactions in the account by using this SMS facility. Individuals with a current or savings SBI bank account can apply for this service. 

All SBI customers can reach out to customer care directly from the comfort of their homes. However, if you are not satisfied with the bank-provided service related to your car loan, you can reach out to them via an SMS - UNHAPPY to 8008202020.  

Registration Process for SMS Service

If you are a SBI customer and willing to adopt the SMS alert service, you can register for the same through the following ways:

  • Visiting Branch: For activating SMS services, customers can choose to visit the bank’s branch
  • Online: You can log into the SBI online and register yourself for the SMS facility. Visit the website and then select eServices. There will be various options where the customer needs to input the user ID and mobile number to proceed further. 

By now, you must have a clear understanding of the SBI car loan customer care number. This will thereby enable you to resolve your issues instantly and make proper financial planning. SBI provides access to its customers to communicate with bank officials and avail of any attractive deals, offers and discounts on financial products. Usually, banks resolve all customer queries within 10 days. In case they fail to resolve issues within 10 days, you can choose to visit your nearest branch.

Related SBI Articles:
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2. How To Increase UPI Transaction Limit In SBI?
3. How to Apply for SBI ATM Card Online and Offline?
4. SBI Debit Card Charges
6. How to Download SBI Life Insurance Premium Receipt?
7. SBI Credit Card Cash Withdrawal Charges
8. SBI Annuity Deposit Scheme 
9. How to Link Aadhaar Card with SBI Bank Account
10. SBI Savings Account Interest Rate & Minimum Balance
11. SBI NEFT Charges
12. SBI ATM Card Block - How To Block SBI ATM Card?
13. SBI Debit Card - How To Activate SBI Debit Card Online/Offline?
14. Close SBI Credit Card - How To Close SBI Credit Card?
15. Unblock SBI Credit Card - How To Unblock SBI Credit Card?
16. How To Block SBI Credit Card?
17. SBI Debit Card PIN Generation - How To Generate SBI Debit Card PIN?
18. SBI Personal Loan Interest Rate

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I am an advocate by profession and have a keen interest in writing. I write articles in various categories, from legal, business, personal finance, and investments to government schemes. I put words in a simplified manner and write easy-to-understand articles. Read more

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Quick Summary

State Bank of India offers car loans at competitive rates and a 7-year repayment tenure. Customers can contact the bank's efficient customer care for queries or complaints, with toll-free numbers provided. Branches nationwide offer customer support, including credit card services and personal loans. Home loan customers can access dedicated assistance. SMS alerts and registration process are also available for customer convenience. The bank strives to resolve all queries promptly.

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