SBI Car Loan Customer Care (24x7 Toll Free) Number

By Mayashree Acharya

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Updated on: Sep 11th, 2025

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5 min read

The SBI car loan customer care number helps borrowers resolve loan queries, EMI schedules, repayment options, and complaints quickly. State Bank of India provides 24x7 toll-free numbers along with SMS and email support to ensure smooth communication for car loan customers across India.

Key Highlights:

  • SBI car loan customer care is available 24x7 through toll-free numbers.
  • SMS service (UNHAPPY to 8008202020) lets you escalate complaints instantly.
  • City-wise nodal officer contact details are available for region-specific support.
  • Loan-related queries can also be addressed via email, post, or branch visits.

SBI Car Loan Customer Care Toll-Free Number

SBI car loan customer care handles loan queries and complaints. Customers are provided with a dedicated customer care number to resolve any confusion regarding the loan process.

The toll-free SBI car loan customer care numbers are given below: 

  • 1800112211
  • 18004253800
  • 080-26599990

SBI Customer Service Department Address

If issues remain unresolved, you can contact the SBI Customer Service Department by writing to:

State Bank of India
State Bank Bhavan, 16th Floor,
Madam Cama Road,
Mumbai - 400 021

Tel: 022-22029456
Fax: 022-22742431

SBI Car Loan Customer Care SMS

SBI's SMS alert facility keeps customers informed about car loans and account transactions. Customers with current or savings accounts can easily contact SBI car loan customer care through SMS. To do so, send:

'UNHAPPY' to 8008202020

Customer Care Numbers of the SBI Branches Across India

SBI provides city-wise contacts for direct escalation of SBI car loan customer care complaints.

City 

Number 

Email-ID

Ahmedabad

079-25506577/079-25500673/079-25506705

agmcustomer.lhoahm@sbi.co.in

Bangalore

080-25943026/080-25943038

agmcustomer.lhoban@sbi.co.in

Kolkata

033-22436524/033-22435743/033-22624480

agmcustomer.lhokol@sbi.co.in

Bhopal

0755-4288010/0755-2575987/0755-2575983

agmcustomer.lhobho@sbi.co.in

Bhubaneshwar

0674-2391772/0674-2391860

agmcustomer.lhobhu@sbi.co.in

Chandigarh

0172-2703315/0172-2704957

agmcustomer.lhocha@sbi.co.in

Chennai 

044-28214116/044-28217581

agmcustomer.lhoche@sbi.co.in

Delhi

011-23407121/011-23407122/011-23407231/011-23407657/011-3407227/011-23407258011-23407447

agmcustomer.lhodel@sbi.co.in

Guwahati

0361-2237556/0361-2237531

agmcustomer.lhoguw@sbi.co.in

Hyderabad

040-23466512/040-23466522/040-23466542

agmcustomer.lhohyd@sbi.co.in

Lucknow

0522-2201492/0522-2201496/0522-2233930

agmcustomer.lholuc@sbi.co.in

Mumbai

022-67514507/022-67514403/022-67514502

agmcustomer.lhomum@sbi.co.in

Thiruvananthapuram

0471-2323072/0471-2377400

agmcustomer.lhotri@sbi.co.in

Patna

0612-2209082/0612-2209010/0612-219179

agmcustomer.lhopat@sbi.co.in

SBI Customer Care Numbers for Other Services

For additional banking services connected with your SBI car loan, you can use the following 24x7 toll-free SBI customer care numbers:

Service

Toll-free Number

Reporting Unauthorised Transactions

1800111109

SBI YONO

1800111101

Pension (SBI is Pension disbursing authority)

1800110009

SBI FASTag

1800110018

SBI GST

1800112017

Door-step Banking

1800111103

PM Jan Dhan Yojana

1800 11 0001

Income Tax Refund Orders through SBI

1800 425 9760

Registration Process for SMS Service

To activate SBI’s SMS services for car loan and account updates, you can register through the following methods:

  • Visiting Branch: Visit your nearest SBI branch to activate SMS services.
  • Online Registration:
    • Log in to SBI Online using your credentials.
    • Navigate to the eServices section.
    • Enter your user ID and mobile number, then follow the steps to complete the registration.

The SBI car loan customer care number ensures borrowers get quick help for loan queries, repayment support, and complaints. With 24x7 toll-free helplines, SMS, and city-wise nodal officers, SBI makes car loan servicing seamless and transparent. Customers can choose from phone, SMS, or email to connect and get faster resolutions.

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18. SBI Personal Loan Interest Rate

Frequently Asked Questions

What is the SBI Car Loan customer care toll-free number?

The toll-free number for SBI Car Loan customer care is 1800112211, 18004253800, 080-26599990. You can call these numbers 24x7 for assistance.

What services can I avail of through the SBI Car Loan customer care?

You can get assistance with new loan applications, EMI schedules, foreclosure details, repayment queries, and interest rate information. SBI car loan customer care also helps with complaints, grievance redressal, and loan account support.

 

Is the SBI Car Loan customer care number available 24x7?

Yes, SBI’s toll-free car loan customer care numbers are available 24x7 for basic queries and urgent issues. Some branch-specific or regional helplines work only during business hours.

 

Can I apply for an SBI Car Loan through customer care?

You cannot complete the full application through customer care, but executives can guide you with eligibility, documentation, and the online/offline process. For final submission, you must apply via SBI’s website or visit a branch.

How can I check my SBI Car Loan balance or EMI details?

You can check your car loan balance and EMI details through SBI net banking, the YONO app, or by calling customer care. SMS and missed call services are also available for quick updates.

 

What should I do if I face issues with my SBI Car Loan account?

First, raise your issue through customer care by calling the toll-free numbers or using SMS support. If not resolved, escalate it to SBI’s Nodal Officers or visit the nearest branch.

Is there an alternative way to contact SBI Car Loan support?

Yes, apart from phone support, you can use SMS, email, SBI YONO, or visit your nearest branch. Social media channels like SBI’s official Twitter handle also provide assistance.

Can I prepay my SBI Car Loan by contacting customer care?

Customer care can explain prepayment rules, charges (if any), and the process. However, the actual prepayment must be done at the branch or via net banking as per SBI’s policies.

Customer care can explain prepayment rules, charges (if any), and the process. However, the actual prepayment must be done at the branch or via net banking as per SBI’s policies.Customer care can explain prepayment rules, charges (if any), and the process. However, the actual prepayment must be done at the branch or via net banking as per SBI’s policies.

About the Author
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Mayashree Acharya

Senior Content Writer
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I am an advocate by profession and have a keen interest in writing. I write articles in various categories, from legal, business, personal finance, and investments to government schemes. I put words in a simplified manner and write easy-to-understand articles. Read more

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