FASTag Balance Check - How to Check FASTag Balance with Vehicle Number, SMS, Mobile Apps

Timely FASTag balance check is essential to ensure smooth travel through toll plazas across India. You can check FASTag balance using various online and offline methods—like SMS alerts, missed calls, UPI VPAs, the MyFASTag app, or even without login access. Knowing how to check FASTag balance helps avoid penalties and delays at toll booths.

This guide explains how to check balance in FASTag using multiple online and offline methods, including options without login or vehicle number.

Overview of FASTag Balance Check Methods

How to Check FASTag Balance?

There are multiple ways to check your FASTag balance—both online and offline—depending on your FASTag issuer, preferred app, or available access. Below are all the reliable methods explained step-by-step:

Check FASTag Balance via Vehicle Number

You can check your FASTag balance using your vehicle number indirectly through UPI apps and certain mobile wallets—provided your FASTag is correctly linked.

Where this works:

• Paytm App:
  If your FASTag was purchased via Paytm, go to the FASTag section in the app. Your vehicle number (e.g., MH01AB1234) will be listed as the tag identifier. Tap on it to view the current balance, recharge history, and status.
   
• NPCI NETC Portal:
  Visit the official NETC FASTag portal. Log in using your registered mobile number or vehicle number. You’ll receive an OTP to access your FASTag account and view the balance and transaction details.

Note: This method does not involve UPI apps or virtual payment addresses. It works only if your vehicle number is correctly linked during FASTag issuance.

Check via FASTag Issuing Bank Website/Mobile App

If your FASTag is issued by a bank like ICICI, Axis Bank, or HDFC, you can easily check your balance using the bank’s FASTag portal or mobile app.

• Visit your bank’s FASTag portal or open the bank’s app.
• Log in using your customer ID, mobile number, or vehicle number.
• Navigate to the FASTag section to view your balance and recent transactions.

Note: Each bank has a different dashboard layout, but all provide balance, recharge, and statement features.

SMS Alerts from FASTag

You receive an SMS after each toll deduction with—

• Transaction amount
• Remaining FASTag balance

Make sure your mobile number is updated with the issuer to receive alerts.

Missed Call Service

You can check your FASTag balance by giving a missed call to the National Highways Authority of India (NHAI) at 8884333331 from your registered mobile number. You will receive an SMS with your current balance.

Using Mobile Wallet Apps

If your FASTag is linked to a mobile wallet like Paytm, PhonePe, or Airtel Payments Bank, you can check the balance directly in the app.

• Open the mobile wallet app on your phone
• Go to the FASTag or Toll section
• Select your linked vehicle or FASTag account
• View your current balance displayed on the screen

Via the National Electronic Toll Collection (NETC) Portal

• Visit the NETC portal. 
• Log in using your vehicle number or tag ID. Enter the OTP received on your registered mobile number.
• View FASTag balance and recent transactions.

Note: Only FASTags issued under NETC compliance will be supported here.

UPI Apps using VPA

• Open any UPI-enabled app (e.g., Google Pay, PhonePe, Paytm).
• In the 'Pay' or 'Send Money' section, enter your FASTag VPA.
• Select the VPA and tap on “Check Balance” or a similar option available in most UPI apps.
• Enter your UPI PIN to view the balance linked to your FASTag wallet/account.

Using the MyFASTag App

The MyFASTag app, launched by NHAI, allows users to manage their FASTag accounts in one place.

• Download the MyFASTag app from Google Play Store or Apple App Store.
• Log in with your registered mobile number and OTP.
• Check your FASTag balance, recharge, and tag status.

Check via NHAI Customer Care Number

You can check your FASTag balance by calling the NHAI toll-free helpline at 1033. The helpline supports multiple Indian languages and is accessible without needing a login or mobile app.

This number connects you to FASTag customer support, where you can inquire about your tag balance, resolve issues like blacklisting or incorrect toll deductions, and get assistance with recharge or account status. 

FASTag Balance Check Without Login

• You can check your FASTag balance without logging in to any app or website. Just give a missed call to 8884333331 from your registered mobile number to receive an SMS with your balance. 
• Alternatively, SMS alerts sent after toll deductions show your remaining balance. You can also use UPI apps by entering your FASTag VPA to check the balance without login. 
• Calling the NHAI helpline at 1033 is another no-login option.

What are the Benefits of having a FASTag?

• FASTag enables automatic toll payments, reducing wait times and eliminating the need for cash. 
• It helps save fuel, offers instant SMS alerts for deductions, and can be easily recharged online. 
• FASTag is accepted on national and many state highways and is now mandatory for vehicles in India. 
• It simplifies travel while offering better control over toll expenses.

Common Issues & Things to Keep in Mind

Users may face delayed balance updates, blacklisted tags due to low balance, or missed SMS alerts if their mobile number isn't updated. Recharge failures, incorrect tag linking, and app login issues are also common. Always verify your FASTag status before travel and ensure your details are updated with the issuing bank or wallet.

Consequences of Low FASTag Balance

If your FASTag balance is too low, you may be denied entry at toll plazas or be forced to pay double toll in the cash lane. A consistently low balance can lead to your tag being blacklisted. This can delay your journey and require immediate recharge and support intervention. Keeping a sufficient balance helps avoid these disruptions.

Final Word

Keeping your FASTag balance updated ensures hassle-free travel, avoids penalties, and prevents tag blacklisting. With multiple online and offline methods available—including missed call, UPI, SMS, and wallet apps. Checking your FASTag balance regularly is quick, simple, and essential for every vehicle owner.

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