FASTag Balance Check - How to Check FASTag Balance with Vehicle Number, SMS, Mobile Apps

Checking FASTag balance is essential for travellers to ensure smooth travel through toll plazas across India. You can check FASTag balance using various online and offline methods such as, SMS alerts, missed calls, UPI VPAs, the MyFASTag app, or even without login access. 

This guide explains how to check balance in FASTag using multiple online and offline methods.

Overview of FASTag Balance Check Methods

How to Check FASTag Balance?

There are multiple ways to check your FASTag balance—both online and offline—depending on your FASTag issuer, preferred app, or available access. Below is the step-by-process of the all the reliable methods explained step-by-step:

Check FASTag Balance via Vehicle Number

You can check your FASTag balance using your vehicle number indirectly through UPI apps and certain mobile wallets—provided your FASTag is correctly linked.

Where this works:

• Paytm App: If your FASTag was purchased via Paytm, go to the FASTag section in the app. Your vehicle number (e.g., MH01AB1234) will be listed as the tag identifier. Tap on it to view the current balance, recharge history, and status.
• NETC FASTag portal: Visit the official NETC FASTag portal. Log in using your registered mobile number or vehicle number. You’ll receive an OTP to access your FASTag account and view the balance and transaction details.

Note: This method does not involve UPI apps or virtual payment addresses. It works only if your vehicle number is correctly linked during FASTag issuance.

Check via FASTag Issuing Bank Website/Mobile App

If your FASTag is issued by a bank like ICICI, Axis Bank, or HDFC, you can easily check your balance using the bank’s FASTag portal or mobile app.

• Visit your bank’s FASTag portal or open the bank’s app.
• Log in using your customer ID, mobile number, or vehicle number.
• Navigate to the FASTag section to view your balance and recent transactions.

Note: Each bank has a different dashboard layout, but they provide the facility to view balance, recharge and statement.

SMS Alerts from FASTag

You receive an SMS after each toll deduction with details of:

• Transaction amount
• Remaining FASTag balance

Make sure your mobile number is updated with the issuer to receive alerts.

Missed Call Service

You can check your FASTag balance by giving a missed call to the National Highways Authority of India (NHAI) at 8884333331 from your registered mobile number. You will receive an SMS with your current balance.

Using Mobile Wallet Apps

If your FASTag is linked to a mobile wallet like Paytm, PhonePe, or Airtel Payments Bank, you can check the balance directly in the app through the below process:

• Open the mobile wallet app on your phone.
• Go to the FASTag or Toll section.
• Select your linked vehicle or FASTag account.
• View your current balance displayed on the screen.

Through National Electronic Toll Collection (NETC) Portal

• Visit the NETC portal. 
• Log in using your vehicle number or tag ID. Enter the OTP received on your registered mobile number.
• View FASTag balance and recent transactions.

Note: Only FASTags issued under NETC compliance are supported.

UPI Apps using VPA

• Open any UPI-enabled app (e.g., Google Pay, PhonePe, Paytm).
• In the 'Pay' or 'Send Money' section, enter your FASTag VPA.
• Select the VPA and tap on ‘Check Balance’ or a similar option available in most UPI apps.
• Enter your UPI PIN to view the balance linked to your FASTag wallet/account.

Using the MyFASTag App

The MyFASTag app, launched by NHAI, allows users to manage their FASTag accounts in one place.

• Download the MyFASTag app from Google Play Store or Apple App Store.
• Log in with your registered mobile number and OTP.
• Check your FASTag balance, recharge, and tag status.

Check via NHAI Customer Care Number

You can check your FASTag balance by calling the NHAI toll-free helpline at 1033. The helpline supports multiple Indian languages and is accessible without needing a login or mobile app.

This number connects you to FASTag customer support, where you can inquire about your FASTag balance, resolve issues like blacklisting or incorrect toll deductions, and get assistance with recharge or account status. 

FASTag Balance Check Without Login

Here's how you can check FASTag balance without logging in to any app or website. 

• Just give a missed call to 8884333331 from your registered mobile number to receive an SMS with your balance. 
• Alternatively, SMS alerts sent after toll deductions show your remaining balance. 
• You can also use UPI apps by entering your FASTag VPA to check the balance without login. 
• Calling the NHAI helpline at 1033 is another no-login option.

Common Issues While Checking FASTag Balance

While checking the FASTag balance, users may face the following issues:

• Delayed balance updates
• Backlisted tags due to low balance, or missed SMS alerts if their mobile number isn't updated. 
• Recharge failures
• Incorrect tag linking
• App login issues 

Consequences of Low FASTag Balance

If your FASTag balance is too low you may face these issues while travelling: 

• Denied entry at toll plazas 
• Forced to pay double the toll price in the cash lane
• Consistent low balance can lead to your tag getting blacklisted 

What are the Benefits of Having a FASTag?

• FASTag enables automatic toll payments, reducing wait times and eliminating the need for cash. 
• It helps save fuel, offers instant SMS alerts for deductions, and can be easily recharged online. 
• FASTag is accepted on national and many state highways and is now mandatory for vehicles in India. 
• It simplifies travel while offering better control over toll expenses.

These kinds of issues, because of low FASTag balance, can delay your journey, especially when you are in an emergency and require immediate recharge and support intervention. Keeping a sufficient balance helps avoid these disruptions and makes your journey smoother.

Conclusion

Keeping your FASTag balance updated ensures hassle-free travel, avoids paying high charges at the cash line and prevents tag blacklisting. With multiple online and offline methods available, including missed call, UPI, SMS, and wallet apps. Checking your FASTag balance regularly is quick, simple, and essential for every vehicle owner.

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