ICICI KYC Update - How To Update KYC In ICICI Bank Online?

Updating KYC details is essential for secure banking and compliance with RBI regulations. ICICI Bank offers convenient online and offline options to complete the process. This guide explains the ICICI Bank KYC update process, required documents, and key details to keep your account active and secure.

Key Highlights

• Mandatory Requirement: KYC updates are required under RBI rules to keep accounts active and secure.
• Multiple Channels: ICICI Bank allows KYC updates through iMobile Pay, Internet Banking, Video KYC, or branch visits.
• Email Updates: KYC updates via email are available only for NRI customers.
• Required Documents: Aadhaar card and PAN card are the key documents needed for KYC.
• Non-Compliance: Failure to update KYC may result in account restrictions or transaction freezes.

What is KYC in ICICI Bank?

KYC (Know Your Customer) is a mandatory verification process followed by banks to confirm the identity and address of customers.

ICICI Bank may request customers to update KYC details in situations such as:

• Change in address
• Expiry of officially valid documents
• Periodic KYC review mandated by RBI
• Change in mobile number or email ID
• Re-KYC requirements for existing customers

Why is it Important To Update KYC Information?

Here are some of the reasons why it is essential to update the KYC information with ICICI Bank:

• The strict KYC procedure protects your bank account from identity theft, money laundering, terrorist financing, etc. 
• ICICI Bank gets supplementary information on a customer's profile through this process. This helps the bank understand the profile and identify the risk factors.
• KYC updation enables a complete identity verification of the customer and beneficial owners of their associated businesses. Thus, it helps identify whether the individuals and organisations are legitimate or not.
• Banks can detect suspicious or unusual behaviours through active account activity and transaction monitoring.

ICICI KYC Rules & Regulations

• All ICICI Bank customers must complete KYC within the due date. They include Indian Citizens, NRIs and foreign nationals. 
• Failing to update your KYC could lead to restrictions or closure of your account. 
• ICICI Bank is required to periodically collect and update KYC of customers.
• Different customers require different documents, and it varies depending on their account type and their transaction limits. 

Documents Required for KYC in ICICI Bank

Account holders must provide the following documents for the KYC verification process in ICICI Bank:

• Identity Proof: PAN Card, voter ID card, aadhaar car or a driving license
• Address Proof: Passport, driving licence, job card by NREGA. aadhaar card or voter ID
• A passport size photograph

How To Update ICICI Bank KYC?

Apart from online modes, as discussed above, you can update the ICICI Bank KYC in two other ways: 

I. KYC by visiting the Bank Branch

To update the KYC of ICICI Bank by visiting the Bank Branch, follow these steps: 

Step 1: Visit the ICICI Bank branch along with the required KYC documents.

Step 2: Collect the KYC form from the bank and fill it out with the required details.

Step 3: After filling out the application form, attach the supporting documents and submit it.

After you have submitted all the documents and the application form, ICICI Bank will verify them. After a successful verification, the bank will confirm the KYC requirements. You will receive a confirmation message from the ICICI Bank on your registered mobile number.

II. Video KYC call

To update the KYC of ICICI Bank via video call, follow these steps: 

Step 1: Log in to your ICICI Bank net banking or iMobile Pay app.

Step 2: Initiate a video call with ICICI Bank and a bank officer will join and assist you with the KYC process.

Step 3: Show your original KYC documents on the video call for verification.

How To Update eKYC In ICICI Bank?

eKYC or Electronic Know Your Customer is a process to update your KYC digitally. In this process, the bank will verify your identity and address using the documents you upload for KYC. You can update eKYC in ICICI bank through Internet banking or the iMobile Pay app. Another way to update ICICI Bank KYC is by sending your documents via email to the official e-mail address of ICICI Bank.

How To Update ICICI Bank KYC Online?

There are two ways to update ICICI Bank KYC online:

I. Update ICICI KYC using the iMobile Pay App

To update the KYC via iMobile Pay App, follow the steps:

Step 1: Log in to the iMobile Pay app.

Step 2: When your KYC update is due, you will get a notification about the KYC update as soon as you log in to the app. Click on the ‘Document Upload’ option on the notification.

Step 3: The account number will be displayed. Select the authorisation and click ‘Proceed’.

Step 4: Your personal details will be displayed. Edit any details to be updated, upload the PAN card and click ‘Proceed’.

Step 5: Next, upload the address proof document and photograph and click ‘Proceed’.

Step 6: Check the auto-filled FATCA details, select the authorisation and click ‘Proceed’.

Step 7: Enter the profile details, tick the KYC declaration and click ‘Submit’.

Step 8: Preview the details and click ‘Continue’ to complete the procedure.

II. Update ICICI KYC through Internet Banking

Step 1: Log in to the ICICI Bank net banking portal.

Step 2: As soon as you log in, the KYC update notification will appear on the screen if your KYC update is pending. Tick the authorisation and click on the ‘Update Through Document Upload’ option on the notification.

Step 3: Your personal details will be displayed. Edit any details to be updated and upload the PAN card.

Step 4: Select the ‘I want to update my address’ box if you want to update your address and enter the new address. Next, upload the address proof document (even if there is no address update) and photograph, tick the authorisation and click ‘Continue’.

Step 5: Check the auto-filled FATCA details, select the authorisation and click ‘Confirm’.

Step 6: Enter the profile details, tick the KYC declaration and click ‘Confirm’.

Step 7: Preview the details and click ‘Continue’ to complete the procedure.

What Happens If Your KYC Details aren’t Updated? 

KYC procedures are strict to ensure your bank account is safeguarded against risks like money laundering, identity theft, and terrorist financing. If you fail to update your KYC details:

• Account Restrictions: Your bank account may face restrictions or suspensions, preventing you from performing financial (e.g., transactions, withdrawals) or non-financial activities (e.g., updating personal details).
• Account Closure: Continued non-compliance can lead to the closure of your account.
• Advance Notice: Before suspending or closing your account, the bank will notify you of the impending action, giving you time to update your KYC details and avoid disruptions.

Final Word

ICICI Bank's video call-based KYC process provides a quick and convenient way to verify your identity from the comfort of your home. By following simple steps and presenting your original documents during the video call, you can efficiently complete the KYC process for multiple accounts, ensuring continued access to your banking services.

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