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After applying for a PAN card through Protean (formerly NSDL) or UTIITSL, applicants may want to track their application to know whether it has been processed, dispatched, or requires further action. Checking PAN card status helps avoid delays and keeps you informed throughout the application process. There are many ways through which you can check your PAN application status.
| Method | Details Required | How to Check |
| Online - Protean (NSDL) Portal | 15-digit acknowledgement number | Go to the Protean PAN Status page and enter the acknowledgement number. |
| Online - UTIITSL Portal | Coupon/application number + date of birth | Go to the UTIITSL Track PAN Card page and enter the required details. |
| Online - Income Tax e-Filing (e-PAN) | Aadhaar number + OTP | Visit the Income Tax e-PAN status page and verify using the OTP sent to your Aadhaar-linked mobile number. |
| SMS | 15-digit acknowledgement number | Send NSDLPAN <acknowledgement number> to 57575. |
| Call | 15-digit acknowledgement number | Call the TIN Call Centre at 020-27218080 and provide your acknowledgement number. |
| 15-digit acknowledgement number | Send "Hi" to 8096078080 and follow the prompts to check the status. | |
| Mobile App - UMANG/ MyPAN | Acknowledgement number or coupon number | Open the UMANG (Protean) or MyPAN (UTIITSL) app and select Track PAN Status. |
You can check PAN card status easily using multiple methods like calling customer care, sending an SMS, using WhatsApp, or visiting the official websites of NSDL (now Protean eGov Technologies Limited) and UTIITSL. All you need is your acknowledgement number or basic application details.
You can track your PAN card application status by calling the PAN call centre on the following numbers and providing your 15-digit acknowledgement number of PAN application:
You can check your PAN card status by sending an SMS. Follow the below steps to know how to check PAN card status by SMS:
Step 1: Open the SMS app on your mobile.
Step 2: Type the following message: “NSDLPAN <15-digit acknowledgment number>”
Step 3: Send the above message to ‘57575’.
For example: If your acknowledgment number is ‘097250157497256’, then type the message - ‘NSDLPAN 097250157497256’ and send it to 57575.
You can know the status of your PAN card application by following the below steps:
Step 1: Open WhatsApp on your mobile and message ‘Hi’ to ‘8096078080’.
Step 2: You will receive a message asking for your consent to receive emails or SMS from 'Protean eGov Technologies Limited'. Select 'Yes'.
Step 3: In the next message, click on the 'Services' option and select 'Status of Application' from the list.
Step 4: Next, click on the ‘PAN Application’ option.
Step 5: Enter the 15-digit acknowledgement number of your PAN application.
You will receive the PAN card application status.
You can even know the PAN card status online from the Protean (NSDL) website or the UTIITSL website. The steps to check PAN card status online are provided in detail below.
Step 1: Visit the official Protean PAN Status page.
Step 2: Select application type as ‘PAN - New/Change Request’ from the drop-down menu.
Step 3: Select ‘Acknowledgement Number’, enter acknowledgement number, captcha code and click on 'Submit'. The status of the PAN application will be displayed on the screen.
However, you can check your PAN card application status online after 24 hours of submitting the PAN card application.
Step 1: Visit the UTIITSL Track PAN Card page.
Step 2: Enter the Application/ Coupon number, date of birth and click on ‘Search’.
Step 3: The status of the PAN application will be displayed on the screen.
You cannot directly check your PAN card application status using only your mobile number. PAN status check via the Income Tax e-filing website, Protean (NSDL) website, and UTIITSL website require details such as the Aadhaar number, acknowledgement number, application number/ coupon number, or PAN number.
In some cases, OTP verification may also be required on the registered mobile number. Therefore, a mobile number alone cannot be used to track PAN card status. It is generally used only for OTP authentication and receiving application updates or notifications.
Whether you need an acknowledgement number to track your PAN status depends on the portal you applied through. The acknowledgement number is mandatory on Protean (NSDL), while UTIITSL and Instant e-PAN applicants can track status using other details.
| Website/ Portal | With Acknowledgement Number | Without Acknowledgement Number |
| Protean (NSDL) | Enter your 15-digit acknowledgement number on the Protean website to view your PAN application status. | Not available directly. Retrieve your acknowledgement number from the email/SMS confirmation received at the time of application or contact the PAN call centre and request for the acknowledgement number. |
| UTIITSL | Not applicable. UTIITSL does not require an acknowledgement number to track status. | Track your PAN application status using your application/coupon number and date of birth. |
| Instant e-PAN (Income Tax e-Filing Portal) | Not applicable. No acknowledgement number is issued for instant e-PAN application on the Income Tax e-filing portal. | Track your instant e-PAN status using your Aadhaar number and OTP. |
The current Protean PAN card status tracking service does not provide an option to track PAN applications using only your name and date of birth. On the revamped Protean website, you can track PAN card status by using only your acknowledgement number.
For PAN applications submitted through UTIITSL, you can track the application status by entering your Application/ Coupon number and Date of Birth on the PAN status tracking page.
New PAN applicants will receive a PAN under the PAN 2.0 framework. Existing PAN cardholders are not required to upgrade, as their current PAN cards remain valid. However, they can opt for a free e-PAN with PAN 2.0 features or request a physical PAN 2.0 card by paying the applicable fee of ₹50.
PAN 2.0 status can be tracked from the Protean or UTIITSL portal by following the below steps:
Step 1: Visit the Protean PAN Status page or the UTIITSL Track PAN Card page.
Step 2: Enter the acknowledgement number or application/coupon number and date of birth, captcha code and click on 'Submit'.
Step 3: The PAN 2.0 status will be displayed on the screen.
Note: You can check your PAN 2.0 application status on the same portal through which you applied. If you applied through Protean, check the status on the Protean website. If you applied through UTIITSL, check it on the UTIITSL website.
Follow these steps to check PAN card status by entering your coupon number received after applying for PAN card via the UTIITSL website:
Step 1: Visit the UTIITSL Track PAN Card page.
Step 2: Enter the Coupon number, date of birth and click on ‘Search’.
Step 3: The status of the PAN application will be displayed on the screen.
The e-PAN card is a digital version of your PAN card that can be downloaded instantly upon completing your PAN card application (both for fresh applications and update/correction applications) and making the payment. You can check the status of your instant e-PAN card by following the below steps:
Step 1: Visit the e-PAN page on the Income Tax e-filing website.
Step 2: Under the ‘Check Status/Download e-PAN’ tab, click the ‘Continue’ button.
Step 3: Enter the Aadhaar number and click the ‘Continue’ button.
Step 3: Enter the OTP received on your registered mobile number and click the ‘Continue’ button.
Step 4: The status of your PAN card will be displayed on the screen.
You can check the status of your PAN card application from UMANG App when you have applied for PAN card from the Protean website using your acknowledgement number. You can check the PAN application status from the MyPAN app when you have applied for a PAN card on the UTIITSL website using the coupon number.
Below are the steps to check the PAN car status from the MyPAN (UTIITSL) or UMANG (Protean/NSDL):
Step 1: Download and open the MyPAN app (for UTIITSL) or the UMANG app (for Protean) from the Google Play store or Apple store.
Step 2: Log in the app and navigate to the ‘Track PAN Status’ section.
Step 3: Enter your acknowledgement number or coupon number.
Step 4: Submit to view your application status.
When you complete your online payment for PAN application, you can check your payment status by following the below steps:
Step 1: Visit the Transaction Status page on the Protean website.
Step 2: Select the ‘Transaction’ or ‘Acknowledgement Number’. Enter the transaction number or acknowledgement number.
Step 3: Enter your Last Name, First Name, Middle Name and date of birth and click ‘Show Status’.
The status of your PAN card application payment will be displayed on the screen.
e-PAN download is free if downloaded within 30 days of its allotment and carries a small fee of ₹8.26 afterward; a physical reprint of PAN card to an Indian address is ₹50 and to a foreign address ₹959.
| Status Message | What It Means | Timeline | What to Do Next? |
| Application Received | Your PAN application has been successfully submitted and received by the service provider. | Usually appears immediately or within 24 hours of submission. | No action needed. Check status again after 24–48 hours. |
| Application Inwarded | The application has been entered into the processing system and forwarded for verification. | Generally appears within 1–3 working days after submission. | No action needed. Processing has begun. |
| Under Process | Your application and supporting documents are being verified. | Typically remains for 3–7 working days, depending on verification requirements. | Wait and check the status periodically. |
| Objection Raised/ On Hold | You PAN application requires additional documents, clarification, or correction before processing can continue. | May appear at any stage during verification. | Check the reason for the objection, submit the requested documents or clarification. |
| PAN Allotted | Your PAN has been generated and allotted successfully. Physical card printing or e-PAN generation is pending. | Usually appears within 5–15 working days of application submission. | Note your PAN number and wait for card printing and dispatch. |
| Dispatched | Your PAN card has been printed and handed over to India Post/courier for delivery. | Usually 1–3 working days after PAN allotment. Delivery may take 3–15 days depending on location. | Track the shipment using the consignment number. |
| Returned/ Undelivered | Delivery could not be completed due to an incorrect address, absence of the recipient, or postal issues. | Can occur after one or more failed delivery attempts. | Update your address, if required, and request a PAN card reprint. |
| Deactivated / Deleted/ Inactive | Your PAN application or record has been deactivated, deleted, or marked inactive due to administrative or processing reasons. | May appear after processing or due to a system update. | Contact the issuing service provider's customer care (Protean or UTIITSL) and verify your PAN status on the Income Tax e-Filing portal. |
| Rejected | The application could not be processed due to errors, mismatches, duplicate PAN allotment, or invalid documents. | Status appears after verification of application. | Correct the errors and submit a fresh application or correction request, as applicable. |
If your PAN application is rejected, you must reapply with corrected details or updated documents on the Protean website or the UTIITSL website by following the same steps as for a PAN card application.
Effective 1 April 2026, all new PAN applications must be submitted using the newly notified Form 93 (for Indian individual citizens), Form 94 (for Indian entities), Form 95 (for foreign citizens), or Form 96 (for foreign entities). Individual PAN correction requests must also be made using the revised correction form (Form CR-1), which includes stricter Aadhaar-based verification of identity details.
The last date link Aadhaar to PAN was 31 May 2024. All PAN cards not linked to Aadhaar will be inoperative. If the PAN card is inoperative, the PAN cardholders will not be able to receive tax refunds, may face higher TDS/TCS rates and will not be able to carry out certain banking and financial transactions. However, PAN can be reactivated by paying a fine of ₹1,000 on the Income Tax e-filing portal and submitting the request for Aadhaar-PAN linking.
To check the Aadhaar-PAN card link status, follow the below process:
Step 1: Visit the ‘View Aadhaar Status’ page on the Income Tax e-filing website.
Step 2: Enter your PAN and Aadhaar Number and click ‘View Link Aadhaar Status’.
Step 3: The PAN-Aadhaar link status will appear on the screen.
Tracking your PAN card status is quick and easy with multiple options like online portals, SMS, call, WhatsApp, and mobile apps. Whether you have an acknowledgement number, name and date of birth, or coupon number, you can check PAN card application status in just a few steps. Always keep your PAN details updated to avoid delays in financial transactions and services.
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