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PAN Card Download - How To Download PAN Card Online?

By Mayashree Acharya

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Updated on: Jun 25th, 2024

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4 min read

The income tax department issues the Permanent Account Number (PAN), a unique 10-digit alphanumeric number. A PAN card is compulsory for all taxpayers. When you apply for a PAN card, you will receive it to your registered address or email ID. Apart from that, you can also download the digital copy of your PAN card online.

How To Download PAN Card?

Let us understand the step-by-step procedure for downloading the digital copy of your PAN card or e-PAN card through NSDL, UTIITSL and the income tax e-filing portal.

1. How To Download PAN Card via NSDL?

The facility to download e-PAN card through the NSDL Protean portal is available for applicants who have applied PAN card through the Protean website. Any new PAN card or updated PAN card can be downloaded free of cost within 30 days of PAN card allotment or confirmation from the income tax department. Otherwise, you need pay extra charges of Rs. 8.26.

Step 1: Go to the official website of the NSDL Protean portal.

NSDL portal

Step 2: Under ‘Quick Links’, select ‘PAN-New facilities’.

PAN card download online

Step 3: Select from the dropdown ‘Download e-PAN/e-PAN XML (PANs allotted in last 30 days)’ or ‘Download e-PAN/e-PAN XML (PANs allotted prior to 30 days)’, as applicable. You will be redirected to a new page.

PAN card download

Step 4: On the next page, you can choose ‘Acknowledgement Number’ or ‘PAN’ option. When you choose the ‘PAN’ option, enter your PAN number, Aadhaar number, date of birth/incorporation and GSTN (if applicable), and captcha code and click the ‘Submit’ button.

e-PAN card download

When you choose the ‘Acknowledgement Number’ option, enter the Acknowledgement number, date of birth/incorporation, captcha code and click the ‘Submit’ button.

PAN download

Step 5: Choose any one option, tick the declaration and click the ‘Generate OTP’ button.

PAN card download OTP

Step 6:  Now, enter the OTP and click on ‘Validate’ button.

Step 7: Click the ‘Download PDF’ button. If your free download of e-PAN is exhausted, you will receive a message on the screen. Click on the ‘Continue with paid e-PAN download facility’. Select the payment option, pay the fee and click the ‘Download PDF’ button. 

Your e-PAN card will be downlaoded in the pdf format. It is secured with a password, i.e. your birth date.

2. How To Download PAN Card via UTIITSL?

The facility to download e-PAN through the UTIITSL portal is available for applicants who have applied PAN card through the UTIITSL portal. Any new PAN card or updated PAN card can be downloaded free of cost within 30 days of PAN card allotment or confirmation from the income tax department. Otherwise, you need pay extra charges of Rs. 8.26.

Step 1: Go to the official UTIITSL portal.

Step 2: Scroll down and click on ‘Click to Download’ option under the ‘Download e-PAN’ tab.

PAN card download UTIITSL

Step 3: You will be redirected to a new page. Enter the PAN number, date of birth, GSTIN number if required, captcha code and click the ‘Submit’ button.

e-PAN card download UTIITSL

Step 4: A link will be delivered to your registered mobile number or email ID.

Step 5: Click on the link, and you can download the e-PAN card using the OTP. 

3. How To Download PAN Card via Income Tax E-Filing Website or Aadhaar Number?

The facility to download e-PAN through the Income Tax e-filing website is available for applicants who have applied for instant e-PAN card from Aadhaar number on the e-filing website. There are no charges to download instant e-PAN card.

Step 1: Visit the official income tax e-filing website. 

Step 2: Under the ‘Check Status/ Download PAN’ tab click the ‘Continue’ button.

Instant e-PAN

Step 3: Enter ‘Aadhaar Number’ and click the ‘Continue’ button.

Download Instant e-PAN card

Step 4: Enter the ‘Aadhaar OTP’ send to your Aadhaar registered mobile number and click the ‘Continue’.

Step 5: The status of your e-PAN will be displayed. When the new e-PAN has been allotted, click the ‘Download e-PAN’ to download the e-PAN copy. 

PAN Card Customer Care Number

In case you are unable to download your e-PAN card or view your downloaded e-PAN card, you can reach out to the PAN card customer care executives who shall resolve your query. Refer to the following table for the important customer care numbers you need to know:

ParticularsPhone Number
Income Tax Department - NSDL+91-20-27218080
UTIITSL+91-33-40802999, 033-40802999
NSDL020-27218080, 08069708080

PAN card download is easy and can be obtained in minutes. When the PAN card is downloaded within 30 days of its allotment, it is free of cost. However, you can download it anytime from the convenience of your home, irrespective of its allotment date, by paying a minimal amount of Rs. 8.26. e-PAN cards can be downloaded through the NSDL Protean website or the UTIITSL website.

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Frequently Asked Questions

Will an e-PAN be considered valid proof of PAN?

Yes, an e-PAN will be considered valid proof for a PAN card as all the details mentioned on a PAN card are displayed on an e-PAN.

What to do when I do not receive an OTP?

You can try reloading the page to submit your relevant details again to receive another OTP. In case you still fail to get the OTP, you can reach out to the customer care team of the NSDL or UTIITSL.

Should I submit a scanned copy of my photograph and signature for completing the e-KYC process?

No, you need not submit a scanned copy of your photograph and signature for completing e-KYC.

Is it mandatory to complete in-person verification (IPV)?

No, the e-KYC process is Aadhaar-based; hence IPV is not needed. The entire process is online. You need not visit any centre.

Can I apply for a PAN if my Aadhaar Card is inactive?

No, your Aadhaar card has to be active for applying for a PAN.

Do I need to pay any fee to apply for e-PAN?

It is entirely free if you download your PAN card within 30 days of its allotment or confirmation of changes by the Income Tax Department. However, if you download your PAN card beyond 30 days of its allotment, you will need to pay a fees of Rs. 8.26 (inclusive of taxes).

How to know if my e-PAN generation request has been submitted successfully?

A success message along with an Acknowledgement ID will be displayed. Please keep a note of this Acknowledgement ID for future references. You will also receive a copy of your Acknowledgement ID on your registered mobile number with Aadhaar.

Should I submit a physical copy of my KYC application or Aadhaar card as proof?

No, you do not have to upload or submit any documents as proof to download your PAN card.

When is the last date to link Aadhaar with PAN?

The Central Board of Direct Taxes extended the deadline for those who have not yet linked their PAN card with Aadhaar to 30th June 2023. When the PAN-Aadhaar linking is not done within 30th June 2023, the PAN card will become inoperative from 1st July 2023. However, you can still link your Aadhaar with PAN even after it becomes inoperative after paying the penalty of Rs. 1,000.

About the Author

I am an advocate by profession and have a keen interest in writing. I write articles in various categories, from legal, business, personal finance, and investments to government schemes. I put words in a simplified manner and write easy-to-understand articles. Read more

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