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Axis Bank, the third-largest private sector bank in India, offers a wide range of financial services to customers such as large and mid corporates, MSMEs, agriculture, and retail businesses in addition to serving consumers. Consumers can avail banking services through means such as internet banking, mobile banking, phone banking, and doorstep banking.

Here are the details you need to know about how Axis Bank Internet Banking works.

Ownership Type

Private

CEO

Amitabh Chaudhry

Headquarters

Mumbai

Customer Service

1860 419 5555

Founded

1993

1. How to register for Axis Bank Internet Banking?

Method 1:
Step 1: Visit the registration page on the Axis Bank Internet Banking portal at https://retail.axisbank.co.in/wps/portal/rBanking/axisebanking/AxisGenOnlinePwd?_ga=2.155219323.1593926351.1578379161-262905336.1578379161.

Axis Bank Registration 1

Step 2: Find your 9-digit customer ID on the welcome letter or cheque book. Your customer ID becomes your login ID.
Step 3: Enter the login ID on the screen and click on the ‘Proceed’ button.
Step 4: Now, enter user information and other details. Click on the ‘Proceed’ button to reach the fourth step of setting a new password.
Step 5: Enter the password in the field provided and re-enter it to confirm your password. You must provide your 4-digit PIN and the registered mobile to complete the registration process.

Method 2:
Send your 9-digit customer ID via SMS to 5676782.

2. How to log in to Axis Bank Internet Banking?

Step 1: Visit the official internet banking site of Axis Bank at https://retail.axisbank.co.in/wps/portal/rBanking/axisebanking/AxisRetailLogin/.

Axis Bank Login 1

Step 2: Enter your customer ID in the field labelled as ‘Login ID’ and password.
Step 3: Click on the ‘Login’ button to enter your dashboard.

3. What services are available with Axis Bank Internet Banking?

You can avail the following services with Axis Bank Internet Banking portal:

  • View your account balance and account details.
  • Download account statement.
  • Access your demat, loan, and credit card account details.
  • Transfer funds to your own account, another account within Axis Bank, or to another account of another bank.
  • Request for cheque book and demand draft.
  • Stop cheque payment.
  • Update PAN and address.

4. How to transfer money through Axis Bank Internet Banking?

Step 1: Log into your Axis Bank Internet Banking account by entering your login ID and password.
Step 2: Click on ‘Transfer Funds’ option under the ‘Accounts’ tab.
Step 3: Choose the type of transfer from the available options—’My Own Axis Bank Account’, ‘Other Axis Bank Account, and ‘Other Bank Account’.
Step 4: Select the account from which you wish to make the fund transfer and the account to which you wish to transfer funds.
Step 5: Enter the amount and remarks if any before clicking on the ‘Transfer’ button.
Step 6: Verify the information displayed and click ‘OK’.
Step 7: Enter the login ID and password to confirm that the transaction is being carried out by the authorised person.
Step 8: A success message will be displayed on the screen.

5. How to check account balance on Axis Bank Internet Banking?

Step 1: Log in to your account on the Axis Bank Internet Banking portal.
Step 2: All your accounts maintained with the bank will be displayed on the dashboard along with the account balance of each such account.
Step 3: Further, you can click on any of these accounts to see the recent transactions done through the account.

Axis Bank Account Balance 3

6. Transaction limits and charges applicable

Mode of Transfer

Transaction Limits

Charges Applicable

NEFT

No limits

Rs.2.50-Rs.25

RTGS

Minimum limit: Rs.2 lakh
No maximum limit

Nil

IMPS

Maximum limit: Rs.2 lakh

Below Rs.1,000—Rs.2.50
Rs.1,000-Rs.1 lakh—Rs.5
Rs.1 lakh-Rs.2 lakh—Rs.15

7. How to pay a credit card bill via Axis Bank Internet Banking?

Step 1: Log in to your account on the internet banking portal.
Step 2: Go to the “Payments-Pay Bills’ section on the dashboard.
Step 3: If you are to pay the bill of a new card, click on ‘New Biller’ to add card details.
Step 4: Select ‘Pay Bill’ under ‘Credit Card Biller’.
Step 5: Enter the relevant details along with the amount to be paid.
Step 6: Click ‘Proceed’.
Step 7: Enter the OTP you receive on the registered mobile number to complete the transaction.

8. How to reset the password on Axis Bank Internet Banking portal?

Step 1: Visit the Axis Bank Internet Banking portal and log in to your account.

Axis Bank Reset 1

Step 2: Click on the ‘Forgot Password?’ option at the bottom of the screen.
Step 3: Enter the login ID and click ‘Proceed’.

Axis Bank Reset 3

Step 4: Enter the details such as your debit card, PIN, and the registered mobile number to confirm that you are the owner of the account before proceeding to the next step.
Step 5: Set a new password by entering the chosen password twice.
Step 6: A success message will be displayed on the screen. You can then log in to your account with the new password.

9. Frequently Asked Questions

Q. Is it secure to use internet banking?
A. Axis Bank has implemented multi-layer protection methods such as 128-bit encryption, double-level passwords, and second-factor authentication (NETSECURE code) to make sure that the customer data and transactions are secure.

Q. What should I do if I find out that an unauthorised transaction is done in my account?
A. If you figure out an unauthorised transaction from your account, it is recommended that you report the incident immediately to the bank. You can send an email to the email address customer.service@axisbank.com.

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